Daniela Mendez Gonzalez
Coachella
Summary
Bilingual professional skilled in community engagement and academic advising. Proven ability to coordinate outreach events, enhance student enrollment, and elevate academic outcomes through innovative retention strategies.
Overview
5
5
years of professional experience
Work History
Student Services Coordinator
Field Institute - Joshua School de Cesar Chavez
07.2025 - Current
- Participated in outreach events to connect potential students with academic opportunities for earning their high school diploma.
- Coordinated orientations and workshops and conducted academic advising presentations for prospective students at outreach events.
- Assisted students with enrollment processes and academic advising inquiries.
- Ensured data security by securely filing and storing sensitive student document and information.
- Administered CASAS testing while maintaining accurate program entries and updating records.
- Improved graduation rates and academic outcomes through diverse retention strategies.
Service Champion
Taco Bell Restaurant
08.2021 - 07.2025
- Provided outstanding customer service in fast-paced restaurant environment, contributing to customer retention.
- Addressed customer complaints promptly, improving overall satisfaction and fostering loyalty.
- Processed cash register transactions accurately and efficiently during peak hours, supporting smooth operations.
- Managed food preparation and ensured adherence to health and safety standards.
- Collaborated effectively with other team members to create a positive work environment.
Program Director
Youth Educational Services - Cal Poly Humbolt
Arcata
08.2023 - 05.2024
- Managed juvenile hall recreation program (JHRP) to enhance community engagement and provide positive guidance to incarcerated youth.
- Recruited and interviewed potential volunteers to ensure vision compatibility aligns with program objectives
- Collaborated with co-director to oversee office hours, monitor volunteer progress, and strengthen partnerships with community organizations.
- Developed weekly lesson plans for volunteers focused on understanding vulnerable populations.
- Facilitated bi-weekly recreational activities (sports and games) at the juvenile facility to build rapport and encourage positive life choices
- Facilitated bi-weekly recreational activities at juvenile facility, fostering rapport and encouraging positive life choices among participants.
Education
Bachelor of Arts - Criminology And Justice With Minor in Psychology
California State Polytechnic University, Humboldt
Arcata, CA01-2025
Skills
- Academic advising
- Outreach coordination
- Community engagement
- Bilingual (Spanish & English)
- Conflict resolution
- Behavior management
- Problem-solving
- Customer service
Accomplishments
EOP Scholarship Fall 2020
Timeline
Student Services Coordinator
Field Institute - Joshua School de Cesar Chavez
07.2025 - Current
Program Director
Youth Educational Services - Cal Poly Humbolt
08.2023 - 05.2024
Service Champion
Taco Bell Restaurant
08.2021 - 07.2025
Bachelor of Arts - Criminology And Justice With Minor in Psychology
California State Polytechnic University, Humboldt