Detail-oriented, customer-focused and highly motivated administrative professional with exceptional multi-tasking capability and a strong team player approach.
Overview
15
15
years of professional experience
Work History
Receptionist
Oxford Properties Group
12.2022 - Current
Greet visitors in a friendly and professional manner. Answer incoming phones calls in the administration office, and provide assistance and information to inquiries via phone, text, web chat and email as appropriate.
Coordinate activities and administer the office supplies/stationary requirements, office equipment, computer related upgrades and problems etc., to make sure office runs smoothly.
Receive, open, date-stamp and re-direct all in-coming correspondence and coordinate delivery of all outgoing correspondence.
Coordinate and communicate boardroom/community room bookings, ensuring overall reception, boardroom and kitchen cleanliness.
Ensure documentation and files are efficiently prepared and managed with a high level of accuracy.
Electronic and paper filing.
Administrative Assistant/Dispatcher
CTR REFRIGERATION
01.2014 - 03.2020
Assisted Property Administrator with deposits, reporting, monthly accruals and AR coding.
Collected and filed required contractor documentation like insurance certificates and WCB forms.
Provided day-to-day administrative support to managers and projects as needed.
Managed administrative, accounting, payroll, construction work order preparation and service call dispatching activities.
Responsible for preparing reports, analyzing data and identifying solutions.
Maintained accurate bookkeeping records and reduced outstanding accounts by 80%.
Created daily worksheets to reduce verification times on commercial construction projects.
Condominium Manager
GUARDIAN CONDOMINIUM CARE
02.2009 - 12.2014
Responsible for collection of Tenant insurance certificates and entry into the system.
Maintained the tenant contact list on a monthly basis, spreadsheets to update residents’ parking stalls and managed payments from residents.
Onboard tenants and provide support to them .
Coordinated tenant moves, signage and parking agreements.
Maintained central tenant filing system and administrative files.
Accountable for providing quality services and managing office operations of the Riverscape residential condominium complex.
Ensured compliance with bylaws, Condominium Property Act, and legislations.
Communicated with Condo Board on approvals and updates.
Networked with property manager and Board to arrange maintenance and repair services to the building.
Organized, coordinated and participated in meetings with tenants, property manager, and board members.
Supervised and inspect repairs.
Prepared monthly reports for the board on damages, actions, costs, and resolutions with owners, tenants, suites, and parking.
Education
Bachelor of Pharmacy -
SANTA MARIA UNIVERSITY
2005
Skills
Customer-focused and highly motivated administrative professional
Out-of-the-box, innovative and creative thinker
Experience fostering sound business relationships to achieve business goals
Excellent oral, written, listening, communication, organizational, time management, multi-tasking, networking and prioritizing skills
Very meticulous and accurate record-keeping and account management abilities
Reliable, punctual, adaptable, resourceful, self-motivated, analytical and detail-oriented
Player with integrity, positive attitude, and exemplary work ethics
Affiliations
THE CALGARY IMMIGRANT EDUCATIONAL SOCIETY (CIES) Clerical, Basic Accounting and QuickBooks courses.
Customer Service SuperHost
First Aid & CPR/AED level C CSA Std. Z1210-17 - Intermediate Canadian Red Cross.
Languages
Spanish
English
Arabic
Portuguese
References
Jamie Wareham
Regional Office Assistant (Current Supervisor)Oxford Properties Group
(403) 206-6446
Yolanda Alarcon Sanabria
Retail Leasing Coordinator Oxford Properties Group
(403) 206- 6445
Timeline
Receptionist
Oxford Properties Group
12.2022 - Current
Administrative Assistant/Dispatcher
CTR REFRIGERATION
01.2014 - 03.2020
Condominium Manager
GUARDIAN CONDOMINIUM CARE
02.2009 - 12.2014
Bachelor of Pharmacy -
SANTA MARIA UNIVERSITY
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