Daniela Lopez- Estrada
Aromas
Summary
I am a trilingual, hardworking and passionate job seeker with strong organizational and communication skills, ready to help others to receive assistance, no matter if they speak Mixteco, Spanish or English. I have experience in human services field, providing support and guidance to individuals in need. I have strong understanding of effectively working with people from diverse backgrounds.
Overview
5
5
years of professional experience
Work History
Trilingual Outreach and Enrollment Specialist
Community Action Board of Santa Cruz County
11.2023 - 06.2024
- Provide support to clients in English, Spanish or Mixteco as needed.
- Update, entered, and reviewed client data.
- Communicated effectively via telephone, email, and in person with prospective clients.
- Conducted comprehensive applicant interviews to determine eligibility and fit for specific programs.
- Provide outreach, education and application support related to Medi-Cal
- Intake, assess and determine eligibility for related services and programs
- Assist clients efficiently by providing information and referrals as needed
- Drive to outreach/education sites as needed.
Intake Specialist
Hartnell College Foundation
10.2022 - 02.2023
- Answered phone calls and provided new clients with required paperwork to initiate Emergency Rental Assistance.
- Completed clients application forms and filed clients' documents into good drive.
- Assessed clients' needs and determined eligibility for Emergency Rental Assistance.
- Maintained accurate, up-to-date client records for reliable reference and communications.
- Attended case reviews and provided feedback on client progress.
Community Outreach
Mujeres En Acción
07.2021 - 10.2022
- Connected individuals with available and relevant resources related to emergency rental and/or utility assistance .
- Acted as main point of contact between management and external community who were seeking emergency rental and/or utility assistance.
- Participate in public events and community groups to reach out to people who were in need of emergency rental and/or utility assistance.
- Filled out clients' applications for rental and/or utility assistance.
Migrant Students Tutor
Mini Corps
09.2019 - 01.2020
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits
- Developed student confidence through positive reinforcement strategies.
- Used flashcards and other techniques to test and improve memory through practiced information retrieval.
Education
High School Diploma -
Watsonville High School
Watsonville, CA06.2019
Skills
- Eligibility Review
- Data entry skills
- Progress Reporting
- Compassionate Communication
- Multi-Line Phone Systems
- Appointment Scheduling
- Outreach skills
- Telephone and email skills
Timeline
Trilingual Outreach and Enrollment Specialist
Community Action Board of Santa Cruz County
11.2023 - 06.2024
Intake Specialist
Hartnell College Foundation
10.2022 - 02.2023
Community Outreach
Mujeres En Acción
07.2021 - 10.2022
Migrant Students Tutor
Mini Corps
09.2019 - 01.2020
High School Diploma -
Watsonville High School
Similar Profiles
Janelle RiesgoJanelle Riesgo
Office Manager at Santa Cruz County Sheriff's OfficeOffice Manager at Santa Cruz County Sheriff's Office
Justin NunesJustin Nunes
Departmental Fiscal Officer at County of Santa CruzDepartmental Fiscal Officer at County of Santa Cruz
Gavino MosquedaGavino Mosqueda
C.D.I. Supervisor at County of Santa CruzC.D.I. Supervisor at County of Santa Cruz