Daniela Hrochova
La Línea De La Concepción
Summary
Dedicated Bookstore Manager with a proven track record of achieving company goals through consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to enhance the bookstore's brand. Detail-oriented team player with strong organizational skills and the ability to manage multiple projects simultaneously with high accuracy. Passionate and hardworking, with a strong commitment to supporting the team and driving the bookstore’s success. Eager to bring my expertise to a new opportunity and contribute to achieving organizational objectives.
Overview
6
6
years of professional experience
Work History
Bookstore Manager
Antikvariat Eva Kozakova
07.2018 - 07.2024
- Developed a knowledgeable staff by providing comprehensive training on book genres, authors, and industry trends.
- Handled difficult customer situations with tact and diplomacy to protect the store''s reputation while finding satisfactory solutions for all parties involved.
- Provided exceptional service to a diverse clientele by stocking a wide range of titles in various languages and genres, catering to individual preferences and needs.
- Recruited top talent by conducting thorough interviews and offering competitive compensation packages to attract highly qualified candidates.
- Optimized store layout for ease of navigation, resulting in increased customer satisfaction and higher sales per visit.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
High School Diploma -
Evangelicka Akademie
Prague Czech Republic06.2020
Skills
- Book selection
- Customer Service
- Problem-Solving
- Attention to Detail
- Organizational Skills
- Decision-Making
- Customer Service Management
- Staff training/development
- Inventory Tracking and Management
- Professionalism
Timeline
Bookstore Manager
Antikvariat Eva Kozakova
07.2018 - 07.2024
High School Diploma -
Evangelicka Akademie
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