Daniela Hoyos
Summary
I am seeking a full time job position where I may use the skills I have while facing new challenges, I am able to learn new task quickly and eagerly .I am passionate about providing upbeat and friendly service guaranteeing customer satisfaction .I am seeking to apply my customer service abilities at your company .I possess proven communication skill and strong work ethic that will aid your company in meetings its milestones.
Overview
5
5
years of professional experience
Work History
Community Disability Worker
Catholic Social Services
06.2023 - Current
- Provide personal care assistanceto individuals with disabilities.
- Assist individuals in their daily activities,such as meal preparation,feeding ,medication management ,and mobility support.
- collaborate with individuals ,their families ,and other professionals to develop and implement individualized support plans.
Hostess
La Patrona
02.2023 - 06.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Health Care Aide
Misericordia Community Hospital
02.2019 - 11.2022
- Report changes in the patients condition to the RN.
- Monitored vital signs ,height and weight record them appropriately.
- assisted patients with personal hygiene needs.
- Ensuredthe safety and proper lifting and transferring using lumex sit (sit to stand),ceiling hoist,transferring belt,transferring board.
Education
BBA -
MacEwan University
Edmonton, AB06.2025
Skills
- Conflict complaint resolution
- rapid problem -solving team collaboration
- reservation management
- customer relation service
Timeline
Community Disability Worker
Catholic Social Services
06.2023 - Current
Hostess
La Patrona
02.2023 - 06.2023
Health Care Aide
Misericordia Community Hospital
02.2019 - 11.2022
BBA -
MacEwan University
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