Daniela Holme
Victorville
Summary
Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
22
22
years of professional experience
Work History
QI Specialist
Desert Physicians Management
Apple Valley, CA
09.2022 - Current
- Supporting the network providers in improving the quality of care.
- Improve Patient experience.
- Improve quality measures.
- Obtained Medical Records, Imaging reports and Lab Data.
- Assist Providers with Authorization and scheduling for DEXA exams and Mammograms.
- Submitting non-standard HEDIS supplemental data for quality Measures.
- Submitting non-standard supplemental data to Cozeva.
- Collaborated with healthplans to develop strategies and improve outcomes.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Analyzed workflow processes, identifying areas for improvement and implementing solutions.
Pet/CT & Nuclear Medicine Scheduler
Radnet
Victorville, CA
10.2003 - 09.2022
- Enhanced office communication by efficiently answering calls and directing inquiries.
- Verified patient details meticulously while scheduling follow-ups and appointments.
- Coordinated specialist referrals and documented interactions in patient charts accurately.
- Processed patient payments and scanned insurance documents for records.
- Performed data entry tasks within the medical database for front office operations.
- Scheduled appointments and conducted reminder calls to ensure patient attendance.
Education
High School Diploma -
Jordan High School
Long Beach, CA06.2003
CRC Course - CRC Certified Risk Adjustment And Coding
AAPC
Skills
- Appointment Scheduling and Confirmation
- Organization and Time Management
- Team player
- Excellent time management skills
- Outpatient Procedures
- Medical Records and Documentation
- Microsoft Outlook
- Call Answering and Routing
- Appointment Booking
- Referral Coordination
- Patient Appointment Management
- Team collaboration
- Continuous improvement
- Teamwork and collaboration
- Multitasking
- Organizational skills
Languages
Spanish
Timeline
QI Specialist
Desert Physicians Management
09.2022 - Current
Pet/CT & Nuclear Medicine Scheduler
Radnet
10.2003 - 09.2022
High School Diploma -
Jordan High School
CRC Course - CRC Certified Risk Adjustment And Coding
AAPC