Daniela Ene, PMP
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 8 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating and managing projects.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Project Manager
Telecon
07.2023 - 10.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
- Sequenced project activities, created schedules, and allocated resources
- Estimated project cost
- Identified, assessed, and planned responses for project risks
- Implemented quality control processes and preventive procedures
- Ensured effective communication with customers, vendors, and internal teams
- Managed scope, schedule, resources, and budget to optimize project efficiency
- Supervised all locates related activities
- Managed customer care team
- Proactively addressed issues and conflicts to minimize impact on project objectives
- Provided training, coaching and fostered a positive and collaborative work environment
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results
- Responsible for project invoicing
- Facilitated client acceptance of deliverables and meticulously closed out the project
Senior Project Coordinator
Aecon Utilities
10.2021 - 07.2023
- Managed project schedules and coordinated plans delivery to client and operations
- Collected as-built drawings from utilities providers and LiDAR surveys for design plans
- Created work plans schedules for internal team and third-party suppliers
- Assigned network pre-post and final post to NetX team
- Responsible for civil permit submission and followed up on permit approvals
- Communicated with clients to identify and define project requirements, scope and objectives
- Created weekly and monthly reports
- Followed up on change orders to ongoing projects, confirming necessary alternation completions occurred on time
- Assisted with final stages of design QC
- In charge with design invoicing
- Organized meetings and gathered support materials
- Interfaced with Project Manager, operations team and customer on a weekly basis to discuss project status and delivery
Project Coordinator
Telecon
08.2019 - 10.2021
- Managed project schedules and coordinated plans delivery to operations
- Responsible for civil permit submission and follow up on permit approvals
- Communicated with clients to identify and defined project requirements, scope and objectives
- Ensured all material orders were placed and coordinated material delivery to the designated team and location
- Responsible for delivering important documentation to customers at specific milestones
- Created weekly and monthly productivity reports for proper invoicing
- Interfaced with Project Manager, Superintendent and Engineering on a weekly basis to discuss project and process related issues
- Adhered to budget by monitoring expenses and implemented cost-saving measures
- Attended site meetings and inspections
Design Assistant
Telecon
05.2018 - 08.2019
- Responsible for coordinating the NetX posting process
- Ensured several databases were up to date and clients had access to the latest project updates
- Generated documentation for field terminal testing based on engineering drawings
- Efficiently answered and resolved various client requests
- Generated analysis and distributed weekly reports to customers
- Assisted with design QC
- Provided support to the engineering team through various tasks
Operations Manager
Imperial Doors And Windows
11.2016 - 05.2018
- Supervised operations staff and kept employees compliant with company policies and procedures
- Built trusted partnerships with vendors and customers
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
- Generated all paperwork for internal manufacturing processes and managed schedules
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Implemented business strategies, increasing revenue, and effectively targeting new markets
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes
- Involved in additional activities like sales, HR, marketing and customer care
Project Coordinator
Imperial Doors And Windows
01.2015 - 11.2016
- In charge of ordering materials and parts for operations needs
- Assisted customers with the ordering process from tendering to delivered product
- Created estimates
- Assisted customers with windows and glazing options based on their needs
- Held showroom product presentations
- Ensured RMA forms were appropriately filled, defective materials were properly labeled and returned to
- suppliers
- Responsible with scheduling installation jobs and after sale service calls
- Arranged sales and business meetings for senior leadership
- Analyzed weekly account receivables report and followed up on outstanding balances
Call Center Team Lead
Assistenza International
03.2014 - 01.2015
- Responded to team support questions quickly to maintain call center efficiency
- Handled advanced issues with calm, knowledgeable and professional approach
- Ensured high-quality service by monitoring calls, providing feedback, and coaching team members on areas for improvement
- Reduced call wait times through efficient workforce management and proper scheduling of team members' shifts
- Trained new personnel regarding company operations, policies and services
Call Centre Agent
Assistenza International
06.2013 - 03.2014
- Proven ability to learn quickly and adapt to new situations
- Provided roadside assistance: assessed the emergency of the situation, identified client's needs, dispatched appropriate roadside support
- Opened after-hours insurance claims and coordinated post-disaster cleaning services as needed
- Opened files for insurance-provided legal assistance
- Opened trip files: travel itinerary respecting route restrictions, accommodation preferences, tourist attractions and translation services
Education
Diploma - Business Administration
HEC Montréal
Montreal, QC06.2021
Associate Degree - Accounting And Management
LaSalle College
Montreal, QC05.2012
Skills
- Strategic Thinking
- Project planning and development
- Customer Relations
- Advanced problem solving
- Coaching and Mentoring
- Technical understanding
Languages
English
Native or Bilingual
French
Native or Bilingual
Romanian
Native or Bilingual
Spanish
Full Professional
Certification
- PMP - Project Management Professional
Timeline
Project Manager
Telecon
07.2023 - 10.2023
Senior Project Coordinator
Aecon Utilities
10.2021 - 07.2023
Project Coordinator
Telecon
08.2019 - 10.2021
Design Assistant
Telecon
05.2018 - 08.2019
Operations Manager
Imperial Doors And Windows
11.2016 - 05.2018
Project Coordinator
Imperial Doors And Windows
01.2015 - 11.2016
Call Center Team Lead
Assistenza International
03.2014 - 01.2015
Call Centre Agent
Assistenza International
06.2013 - 03.2014
Diploma - Business Administration
HEC Montréal
Associate Degree - Accounting And Management
LaSalle College
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