Daniela Campo
Management Professional
Toronto,ON
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 7 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Court Clerk General Attorney
Durham Region Ontario Court of Justice
Oshawa, Ontario
06.2014 - 09.2014
- Photocopy and mailing out legal documents
- Filing documents for both lawyers and Judges
- Filling out Affidavits for Judges
- Updating case using FRANK once Affidavit was approved
- Scheduling jury dates
Call Centre Customer Representative
Minacs Apple iTunes
Niagara Falls, Ontario
05.2014 - 09.2014
- Answered incoming calls and responded to customer's emails
- Reached 95% or above customer satisfactory rate every month
- Performed basic data entry for online customer database
- Meet personal/team qualitative and quantitative targets
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Project Manager
North American Concrete
Oshawa, Ontario
03.2021 - Current
- Planned and wrote business proposals for company
- Risk assessing and researching demographics for projects
- Emailing, calling, and meeting up for quotes on a daily basis
- Achieved project deadlines by coordinating with contractors to manage performance.
- Modified and directed project plans to meet organizational needs.
General Store Manager
Signature Perfume Canada
, Ontario
12.2015 - 04.2021
- Niagara on the lake, Every fiscal year store made 15-25% more in sales from previous year, while managing
- Organizing professional training and development courses
- Responding to customer comments and complaints
- Monitoring the sales floor regularly, talking to staff and customers
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
Catering Server
Red Carpet Catering
Durham, Ontario
06.2012 - 12.2014
- Organizing, leading and motivating the catering team
- Ensuring health and safety regulations are strictly observed
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Provided friendly, courteous service to create memorable moments for guests.
- Monitored dietary restrictions and served guests with special needs.
Swimming Instructor / Lifeguard
Legends Center
Oshawa, Ontario
06.2013 - 09.2013
- Trained and Qualified in CPR-C and First Aid
- Supervised swimming area for dangers
- Submit and maintain skill sheets, lesson logs and attendance information
- Prepared equipment before each class class and stored items promptly after classes.
Education
High School Diploma -
Eastdale Collegiate And Vocational Institute
Oshawa, ON 09.2010 - 09.2014
Skills
Project planning and development
Certification
Smart Serve
Timeline
Smart Serve
03-2022
Project Manager
North American Concrete
03.2021 - Current
Level A CPR/AED
09-2019
General Store Manager
Signature Perfume Canada
12.2015 - 04.2021
Court Clerk General Attorney
Durham Region Ontario Court of Justice
06.2014 - 09.2014
Call Centre Customer Representative
Minacs Apple iTunes
05.2014 - 09.2014
Swimming Instructor / Lifeguard
Legends Center
06.2013 - 09.2013
Catering Server
Red Carpet Catering
06.2012 - 12.2014
High School Diploma -
Eastdale Collegiate And Vocational Institute
09.2010 - 09.2014
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