Daniela Campo
Management Professional
Toronto,ON
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 7 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Court Clerk General Attorney
Durham Region Ontario Court of Justice
Oshawa, Ontario
06.2014 - 09.2014
- Photocopy and mailing out legal documents
- Filing documents for both lawyers and Judges
- Filling out Affidavits for Judges
- Updating case using FRANK once Affidavit was approved
- Scheduling jury dates
Call Centre Customer Representative
Minacs Apple iTunes
Niagara Falls, Ontario
05.2014 - 09.2014
- Answered incoming calls and responded to customer's emails
- Reached 95% or above customer satisfactory rate every month
- Performed basic data entry for online customer database
- Meet personal/team qualitative and quantitative targets
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Project Manager
North American Concrete
Oshawa, Ontario
03.2021 - Current
- Planned and wrote business proposals for company
- Risk assessing and researching demographics for projects
- Emailing, calling, and meeting up for quotes on a daily basis
- Achieved project deadlines by coordinating with contractors to manage performance.
- Modified and directed project plans to meet organizational needs.
General Store Manager
Signature Perfume Canada
, Ontario
12.2015 - 04.2021
- Niagara on the lake, Every fiscal year store made 15-25% more in sales from previous year, while managing
- Organizing professional training and development courses
- Responding to customer comments and complaints
- Monitoring the sales floor regularly, talking to staff and customers
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
Catering Server
Red Carpet Catering
Durham, Ontario
06.2012 - 12.2014
- Organizing, leading and motivating the catering team
- Ensuring health and safety regulations are strictly observed
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Provided friendly, courteous service to create memorable moments for guests.
- Monitored dietary restrictions and served guests with special needs.
Swimming Instructor / Lifeguard
Legends Center
Oshawa, Ontario
06.2013 - 09.2013
- Trained and Qualified in CPR-C and First Aid
- Supervised swimming area for dangers
- Submit and maintain skill sheets, lesson logs and attendance information
- Prepared equipment before each class class and stored items promptly after classes.
Education
High School Diploma -
Eastdale Collegiate And Vocational Institute
Oshawa, ON 09.2010 - 09.2014
Skills
Project planning and development
Advanced problem solving
Staff Management
Project Management
Creative merchandising
Negotiation
Schedule optimization
Improvement initiatives
Verbal and written communication
Certification
Smart Serve
Timeline
Smart Serve
03-2022
Project Manager
North American Concrete
03.2021 - Current
Level A CPR/AED
09-2019
General Store Manager
Signature Perfume Canada
12.2015 - 04.2021
Court Clerk General Attorney
Durham Region Ontario Court of Justice
06.2014 - 09.2014
Call Centre Customer Representative
Minacs Apple iTunes
05.2014 - 09.2014
Swimming Instructor / Lifeguard
Legends Center
06.2013 - 09.2013
Catering Server
Red Carpet Catering
06.2012 - 12.2014
High School Diploma -
Eastdale Collegiate And Vocational Institute
09.2010 - 09.2014