Daniela Bilynets
Toronto,Canada
Summary
Hospitality professional with extensive experience as a head hostess and supervisor. Proven ability to create welcoming environments while ensuring efficient front-of-house operations. Skilled in managing schedules and supporting team dynamics in fast-paced settings. Recognized for adaptability and commitment to exceptional guest experiences.
Overview
3
3
years of professional experience
Work History
Server
MNP Pass Social Club at Skotiabank Arena
Toronto, Canada
09.2025 - Current
- Delivered attentive food and beverage service to enhance guest experience in premium lounge
- Operated POS terminals to input orders, split bills, and calculate totals.
- Managed food and beverage orders efficiently for multiple tables.
- Utilized extensive menu and beverage knowledge to assist guests with selections
- Collaborated with kitchen and bar teams to ensure seamless service
- Delivered professional and friendly guest service
- Monitored and addressed guest needs to maintain satisfaction during high-volume events
- Maintained clean, organized service areas
Junior Server
Harbour 60 Steakhouse
Toronto, Canada
04.2025 - Current
- Presented menu items with strong knowledge of steak cuts, seafood, and wine pairings
- Monitored guest needs and delivered personalized service
- Ensured polished table setup and timely service delivery
- Supported senior servers to streamline service flow
- Collaborated with team members to improve overall service efficiency
- Provided fine dining service in a steakhouse environment
Shift Manager/Server
Café Landwer
Toronto, Canada
08.2023 - 11.2025
- Managed and supervised front-of-house staff, ensuring smooth daily operations
- Maintained high standards of customer service and guest satisfaction
- Resolved guest concerns to maintain high satisfaction levels
- Assigned server sections to enhance workflow
- Trained and onboarded new team members to ensure seamless integration
- Coordinated communication between kitchen and service staff
Head Hostess
Café Landwer
Toronto, Canada
08.2023 - 07.2024
- Led the hostess team and oversaw front-of-house flow
- Coordinated seating and optimized table rotation to maximize guest turnover and enhance service flow
- Managed weekly schedules for hostesses to ensure adequate staffing during peak hours
- Trained new hostesses and enforced service standards to uphold high guest experience
- Enhanced guest experience by providing attentive service and a welcoming atmosphere
Cashier / Customer Service
Church's Texas Chicken
, Canada
01.2023 - 08.2023
- Provided fast and friendly customer service
- Managed POS system for accurate order processing and payment handling
- Prepared and packaged food to meet quality and safety standards
- Maintained cleanliness and organized stock levels in kitchen area to support efficient operations
Education
High School Diploma -
Bishop Marrocco - Thomas Merton Catholic Secondary School
1515 Bloor St W, Toronto, ON M6P 1A3Skills
- Proficient in POS systems and front-of-house operations
- Exceptional customer service and interpersonal communication
- Smart Serve Certified
- Shift coordination
- Inventory management
- Organizational skills
- Team collaboration
- Problem-solving skills
- Adaptability
Volunteer Experience
Timekeeper
Hockey Arena - 4000 Chesswood Dr, North York, ON, M3J 2B9
- Ran the game clock and scoreboard
- Kept track of goals, assists, and penalties
- Communicated with referees during games
- Helped keep the game running smoothly
Languages
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Server
MNP Pass Social Club at Skotiabank Arena
09.2025 - Current
Junior Server
Harbour 60 Steakhouse
04.2025 - Current
Shift Manager/Server
Café Landwer
08.2023 - 11.2025
Head Hostess
Café Landwer
08.2023 - 07.2024
Cashier / Customer Service
Church's Texas Chicken
01.2023 - 08.2023
High School Diploma -
Bishop Marrocco - Thomas Merton Catholic Secondary School