Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Daniela Barahona

Altadena

Summary

Compassionate and dedicated customer/patient service representative who has a deep orientation for problem solving and critical thinking. Eager to pursue and grow within my environment , highly adaptable and dedicated to helping my team in producing exceptional service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Patient Service Representative

RadNet
Glendale
09.2024 - Current

-Greeted patients upon arrival and directed to appropriate areas.

-Oversaw opening and closing office procedures to enhance operational efficiency.

-Checked in patients, collecting identification and insurance information.

-Scanned documents into electronic health record system as required.

-Verified insurance coverage and reviewed reports from facility and external sources.

-Scheduled patient appointments based on yearly exams, coordinating with doctors for authorizations.

-Processed referrals from primary care physicians to specialists for further evaluation.

-Collaborated with insurance companies to resolve billing discrepancies and pre-certification issues.

-Prepared letters and documents for mailing as requested by supervisor or physician staff.

-Assisted with the completion of medical forms and records specifically those who spoke varied languages

Educator

Right At School LLC
Arcadia
11.2022 - 07.2024

-Certified mandated reporter ensuring compliance with safety regulations.

-Educated children aged five to seven in afterschool programs, promoting engagement.

-Assisted students with homework and essential life skills development.

-Administered first aid and trained staff on EpiPen procedures for high-risk students.

-Maintained daily schedules for 16 students, integrating ASL, homework, and fitness activities.

-Managed student check-in/out processes, verified parent pickup codes, and submitted incident reports.

-Served as program manager on duty, supporting staff with attendance and conflict resolution.

-Oversaw classroom closing procedures to maintain a safe, clean environment for students and faculty.

CASHIER/Apparel Team Member

DICKS SPORTING GOODS
Pasadena
08.2021 - 08.2022

Supervised closing procedures for both front end and apparel departments, ensuring compliance.

Monitored cash office receipts to uphold financial accountability.

Trained new employees on register usage, apparel handling, and rewards system protocols.

Directed preparations for truck shipments and organized store layout for new inventory.

Facilitated curbside pickup operations while ensuring safe, clean outdoor displays.

Addressed employee conflicts effectively to maintain team morale.

Verified accurate pricing and barcodes for merchandise across the store.

Drive-Thru Cashier

Juicysfood
Arcadia
06.2021 - 08.2021

Returned to previous position from January with same organization relocated to Arcadia due to state fair

  • Ensured compliance with all health regulations related to food handling practices.
  • Verified that orders were accurate and complete before delivering them to customers.
  • Received payment from customers and made change as needed.
  • Maintained cleanliness of work area throughout shift.

Drive-Thru Cashier

Juicysfood
Pasadena
01.2021 - 04.2021

-Supervised COVID-19 health protocols, executing daily temperature checks and distributing masks and face shields.

-Managed hygienic uniform distribution to uphold safety standards.

-Advised coworkers on scheduling to improve team coordination.

-Recorded and retrieved orders for vehicles in line efficiently.

Prepared and closed food stands while assisting site manager with till balancing at shift end.

Education

High School Diploma -

Pasadena High School
Pasadena
06-2021

Some College (No Degree) - Biology

California State University Northridge
Northridge, CA

Skills

  • Electronic health records
  • Insurance verification
  • Patient scheduling
  • Referral processing
  • Document scanning
  • Customer service
  • Team collaboration
  • Communication skills
  • Medical terminology
  • Basic life support certified

Certification

  • Basic life support
  • Mandated reporter

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Patient Service Representative

RadNet
09.2024 - Current

Educator

Right At School LLC
11.2022 - 07.2024

CASHIER/Apparel Team Member

DICKS SPORTING GOODS
08.2021 - 08.2022

Drive-Thru Cashier

Juicysfood
06.2021 - 08.2021

Drive-Thru Cashier

Juicysfood
01.2021 - 04.2021

High School Diploma -

Pasadena High School

Some College (No Degree) - Biology

California State University Northridge
Daniela Barahona