Daniela Alvarez-Romo
Highland
Summary
I am a dedicated to provide good customer service, l strive to have a friendly, positive attitude. Strong communication skills and attention to detail, eager to enhance customer satisfaction and resolve issues efficiently.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Small Business Owner
Daniiisdreamymatcha
Highland
04.2025 - Current
- Oversaw social media accounts to promote products and engage with customers.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Monitored customer feedback and implemented changes based on their suggestions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Cashier
Mi Cocina
Highland
09.2021 - Current
- Provided friendly service that enhanced the dining experience for guests.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted in training new hostesses on procedures and best practices.
- Collaborated with management to enhance overall dining experience for patrons.
Education
High School Diploma -
California State University
CASkills
- Customer service
- Friendly, positive attitude
- Attention to detail
- Team building
- Good Telephone Etiquette
- Teamwork and collaboration
Certification
- Food Handler Certified
Affiliations
- University Student
- Small Business Owner
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Small Business Owner
Daniiisdreamymatcha
04.2025 - Current
Cashier
Mi Cocina
09.2021 - Current
High School Diploma -
California State University
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