Daniel Yoon
Vaughan,ON
Summary
Organized and detail-oriented administrative professional with strong communication skills and a collaborative mindset. Committed to providing efficient support and ensuring smooth day-to-day operations. Known for a proactive approach to problem-solving, accurate record-keeping, and excellent time management in fast-paced environments. Eager to contribute to dynamic teams by delivering reliable administrative assistance, fostering clear communication, and maintaining a high standard of organization and client service.
Overview
8
8
years of professional experience
Work History
Outbound Administrator
Pantos Logistics
05.2025 - Current
- Guide truck drivers for trailer drop-off and pickup, providing clear instructions for preloaded and live-load trailers.
- Process Shipwave loads to record shipments and ensure accurate revenue tracking.
- Prepare and verify shipping documents for drivers, ensuring accuracy before release.
- Update Excel workbooks to track trailer locations, door assignments, and load status.
- Conduct daily door checks to confirm trailer positions and readiness for loading.
- Perform floor checks to ensure correct product staging in designated areas
- Assist the main administrator with operational and administrative tasks.
- Maintain high attention to detail in all shipping, tracking, and documentation activities.
Customer Support Specialist
YG Bikes
04.2019 - 04.2025
- Greeted customers and assisted with bike-related inquiries in person and over the phone.
- Managed phone/email communications, scheduled repair appointments, and processed payments.
- Entered and updated customer data, service records, and payment information in internal systems.
- Maintained organized digital records of appointments, inventory, and documentation.
- Followed up with customers to confirm satisfaction and address concerns.
- Tracked inventory, ordered supplies, coordinated with vendors, and supported shop operations.
Restaurant Server
Daldongnae
10.2017 - 08.2024
- Supported daily restaurant operations, pre-opening and closing tasks.
- Took orders accurately, served guests, and hosted when needed.
- Maintained inventory and completed cash handling at day’s end.
Operations Specialist
Xandar Kardian
07.2020 - 10.2020
- Performed on-site calibration of people detection sensors for building access control systems.
- Extracted and transmitted sensor data to headquarters for analysis.
- Conducted testing procedures to ensure accurate sensor functionality.
- Collaborated with international teams to coordinate calibration processes.
- Calibrated sensors using proprietary remote desktop systems and terminal commands.
Education
Computer Programming -
Seneca College
04.2022
Criminology -
York University
08.2018
Skills
- Data entry
- Problem solving
- Communication skills
- Team collaboration
- Attention to detail
- Time management
- Adaptability
- Customer service
Timeline
Outbound Administrator
Pantos Logistics
05.2025 - Current
Operations Specialist
Xandar Kardian
07.2020 - 10.2020
Customer Support Specialist
YG Bikes
04.2019 - 04.2025
Restaurant Server
Daldongnae
10.2017 - 08.2024
Computer Programming -
Seneca College
Criminology -
York University
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