Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniel Yba

Brampton,ON

Summary

Dynamic and results-oriented professional with a proven track record at McDonald's and SVP Sports, excelling in customer service and teamwork. Demonstrated ability to enhance customer satisfaction and foster positive work environments through effective collaboration and problem-solving. Skilled in cash handling and maintaining high standards of cleanliness, consistently meeting employer expectations for quality and efficiency.

Overview

2
2
years of professional experience

Work History

Crew Member

Mcdonalds
11.2022 - Current
  • Worked front counter, grill and other areas.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Sales Associate

SVP Sports
08.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

St Thomas Aquinas Secondary School
Brampton
06-2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Cash Handling
  • Cleaning
  • Taking Orders
  • Flexible Schedule
  • Integrity and Honesty
  • Food Preparation
  • Store Opening and Closing
  • Safety

Languages

English
Full Professional

Timeline

Sales Associate

SVP Sports
08.2023 - 01.2024

Crew Member

Mcdonalds
11.2022 - Current

High School Diploma -

St Thomas Aquinas Secondary School

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Daniel Yba