Daniel Warren
Los Angeles
Summary
Motivated sales associate with 7+ years of experience in retail environments, working both at Nordstrom and Macys. Recognized for the ability to provide outstanding customer service, boosting sales and strengthening brand loyalty.
Overview
9
9
years of professional experience
Work History
Assistant Department Manager
Nordstrom
Los Angeles, CA
11.2025 - Current
- Led daily operations, ensuring adherence to company standards and enhancing customer service experiences.
- Partnered with Department Manager to lead a team of 17 sales associates, driving sales performance and delivering exceptional customer service.
- Developed and implemented visual merchandising strategies to optimize product displays and drive sales.
- Analyzed inventory levels, adjusting stock to meet demand while minimizing excess goods and reducing shrinkage.
- Coached and developed team members through ongoing feedback, training, and performance management to exceed sales and service goals.
- Assisted in recruiting, onboarding, and training new hires.
- Supported achievement of monthly and annual sales goals by analyzing KPIs, monitoring individual performance, and implementing action plans.
Sales Associate
Nordstrom
Los Angeles, CA
06.2019 - 11.2025
- Anticipate and promptly respond to client needs, adhering to store service experience standards
- Provide great customer service with a friendly and engaging manner
- Operated point-of-sale systems, processing sales, refunds, exchanges, and distribution of returns to appropriate departments
- Adhere to and apply visual directives, ensuring that store standards are executed daily
- Effectively handled all customer requests, ensuring professional and prompt customer service
- Communicate the brands and lifestyle to each client.
Sales/ Receiving Operations
Macys
Northridge, CA
09.2017 - 02.2019
- Maintained sales floor by arranging and organizing merchandise, stocking merchandise, and setting up displays per company standards and store policies
- Deliver exceptional customer service by portraying an accommodating and engaging attitude, building and maintaining professional relationships with
- Manages the shipment and receipt of all products, materials, and supplies
- Promptly unloads trucks and deliveries and sorts and stocks receivables
- Provides additional backup support for shipping and receiving departments.
Education
High School - undefined
Pete Knight High
05.2017
Skills
- Workplace safety
- Team management
- Employee motivation
- Staff management
- Conflict resolution
- Forklift operations
- Talent recruitment and on boarding
- Delegation and accountability
- Sales goal achievement
- Client telling and relationship building
- Performance coaching
Timeline
Assistant Department Manager
Nordstrom
11.2025 - Current
Sales Associate
Nordstrom
06.2019 - 11.2025
Sales/ Receiving Operations
Macys
09.2017 - 02.2019
High School - undefined
Pete Knight High