Daniel Villanueva
Charlottetown,PE
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Technical Support Specialist
Bell Aliant
Moncton
01.2024 - Current
- Installed and configured hardware, software and peripheral components such as printers, scanners and routers.
- Resolved customer issues related to operating systems, network connectivity, software applications and hardware components.
- Assisted in the development of technical documentation for internal use by IT staff members.
- Monitored computer networks for performance issues or security breaches.
Sales Representative
Honda
Moncton
06.2022 - 12.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Attended industry events such as conferences, seminars.
- Collaborated with other departments such as marketing, finance, logistics.
- Reviewed monthly performance against targets set by management team.
Education
Bachelor of Science - Business Marketing
New Brunswick Community College
Moncton, NB05-2023
Skills
- Customer experience management
- Hardware upgrades
- Customer Success Management
- MS Office proficiency
- Hardware and Peripherals
- Portfolio Management
- Tax planning
- Cash Flow Management
- Loan approvals
Timeline
Technical Support Specialist
Bell Aliant
01.2024 - Current
Sales Representative
Honda
06.2022 - 12.2023
Bachelor of Science - Business Marketing
New Brunswick Community College
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