Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Vigil

Yuba City

Summary

Proven leader in retail management, adept at enhancing customer experience and streamlining operations, as demonstrated at Aeropostale. Excelled in inventory control and team building, significantly improving store efficiency and staff performance. Bilingual in English and Spanish, my focus on problem-solving and customer service drives sales and fosters a positive shopping environment.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Aeropostale
10.2021 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Trained new employees on company policies, procedures, and best practices to ensure their success within the company.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

Sales Associate

Bath & Body Works
10.2019 - 10.2021
  • Handled cash transactions efficiently to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds following store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.

Line Cook

Panera Bread
06.2017 - 09.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Sales Associate

Forever 21
08.2015 - 04.2016
  • Handled cash transactions efficiently to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Licensed Massage Therapist - Massage Therapy

Chico Massage School
Chico, CA
03.2024

Albert Powell High School
Yuba City, CA
12.2015

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Inventory control
  • Store organization
  • Time management
  • Team building and leadership
  • Attention to detail
  • Store opening and closing
  • Staff supervision
  • Store operations
  • Stock management
  • Hiring and training
  • Pricing and markdowns
  • Display setup
  • Inventory counting
  • Marketing and promotions
  • Sales tracking
  • KPI tracking
  • Bilingual: English and Spanish

Timeline

Assistant Store Manager

Aeropostale
10.2021 - Current

Sales Associate

Bath & Body Works
10.2019 - 10.2021

Line Cook

Panera Bread
06.2017 - 09.2019

Sales Associate

Forever 21
08.2015 - 04.2016

Licensed Massage Therapist - Massage Therapy

Chico Massage School

Albert Powell High School
Daniel Vigil