Daniel Ullman
Paradise,NL
Summary
History of improving shop productivity and work efficiency through hands-on management and good decision-making skills. Organized and disciplined with excellent communication, problem-solving and planning abilities. Proven success in a variety of roles from fleet mechanic, to opening and operating a full truck repair shop. Versatile with work and ability to adapt to new environment quickly and effectively. Always eager to succeed and excel in any position I take on.
Overview
9
9
years of professional experience
Work History
Technician
Metrobus
St. John's, NL
01.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Tested components and systems to evaluate performance and identify concerns.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Completed job reports and logs immediately.
Shop Manager
Dynamic Motors
Ayr, ON
08.2021 - 12.2023
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Resolved customer complaints professionally and promptly, maintaining a positive company image and enhancing customer loyalty.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Interacted well with customers to build connections and nurture relationships.
- Completed every diagnostic and repair that came through the shop, as well as looked over and trained apprentices with safety and professionalism in mind.
Technician
Miller Waste Systems
Cambridge, ON
06.2020 - 08.2021
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Tested components and systems to evaluate performance and identify concerns.
- Maintained compliance with regulatory standards and safety requirements.
- Mentored junior technicians in maintenance, repair, and reporting duties.
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
- Took over forman duties when forman was off, ensuring shop work was done effectively and safely.
Technician
Icon Motors
Puslinch, ON
05.2018 - 06.2020
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Lead a team and overlooked work completed to ensure work was done to standard and customer satisfaction.
Apprentice Mechanic
R.S Service
Milton, ON
04.2015 - 05.2018
- Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
- Made basic repairs to cars and other vehicles, asking questions, and taking notes to increase personal knowledge.
- Took assessments to prove knowledge base and skills.
- Observed senior mechanics completing major repairs.
- Took advantage of opportunities to learn new systems and repair procedures.
- Studied manuals and repair books to increase knowledge and mechanical understanding of vehicles.
Education
Certificate - Apprenticeship
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON09.2018
Diploma - Customs And Border Services
Loyalist College of Applied Arts And Technology
Belleville, ON07.2014
High School Diploma -
Heart Lake Secondary School
Brampton, ON07.2012
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Written/Verbal Communication
- Documentation And Reporting
- Work Planning and Prioritization
- Customer interaction
- Deadline-oriented
- Tech-Savvy
- Document Preparation
- Quality Control
Additional Information
- First AID and CPR Certified
- Previously certified in Non-Violent Crisis Intervention
- Volunteered with Victim Services Wellington (Team Leader)
Timeline
Technician
Metrobus
01.2024 - Current
Shop Manager
Dynamic Motors
08.2021 - 12.2023
Technician
Miller Waste Systems
06.2020 - 08.2021
Technician
Icon Motors
05.2018 - 06.2020
Apprentice Mechanic
R.S Service
04.2015 - 05.2018
Certificate - Apprenticeship
Conestoga College Institute of Technology And Advanced Learning
Diploma - Customs And Border Services
Loyalist College of Applied Arts And Technology
High School Diploma -
Heart Lake Secondary School