With a robust background at Bill Howe Plumbing, HVAC & Restoration/Flood Services, I excel in DWV systems including drain maintenance including cabling and hydro jetting, drain repairs, sump pump maintenance, installation, and repair, water heater installation, potable water system repairs, gas line installation and delivering exceptional customer service. My expertise in plumbing troubleshooting and a proven track record of enhancing client satisfaction and retention highlight my ability to tackle complex challenges. Skilled in both team leadership and innovative problem-solving, I consistently achieve superior quality results in plumbing operations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Journeyman Plumber
Bill Howe Plumbing, Hvac & Restoration/flood Services
08.2023 - Current
Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
Installed valves, hangers, supports, and flanges inside piping systems.
Selected type and size of piping required for each project.
Tested and operated hydraulic and pneumatic equipment for heating and cooling systems.
Prepared budgets and estimated costs for potential work on piping systems.
Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
Planned pipe system layout, installation and repair according to specifications.
Used clamps and brackets to attach pipes to walls, structures, and fixtures.
Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
Fabricated piping pieces and components in line with design specifications for each system.
Cut and drilled holes in walls to permit passage of pipes.
Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
Read blueprints to determine appropriate materials and procedures for each project.
Reviewed blueprints and project specifications to determine correct plumbing solutions.
Complied with state plumbing codes throughout duration of each project.
Eliminated risks by correctly identifying potential safety hazards.
Repaired plumbing systems, components, and equipment.
Enhanced customer satisfaction by swiftly identifying and resolving plumbing issues in residential and commercial properties.
Obtained precise results by performing accurate hydrotesting.
Attained high levels of customer satisfaction ratings by providing prompt after-sales support when needed.
Ensured accurate billing by keeping detailed records of time spent on jobs, materials used, services rendered, expenses incurred in performing assigned work tasks.
Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.
Achieved superior quality results by utilizing advanced tools and technologies in the plumbing industry, such as video inspection equipment and pipe relining techniques.
Increased company revenue by upselling additional services, maintenance contracts, or equipment upgrades during routine service calls.
Offered guidance and training to junior team members.
Inspected sewers and piping systems to assess quality and condition.
Increased client retention through exceptional customer service, clear communication, and prompt response to service requests.
Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals.
Streamlined project completion with efficient scheduling, prioritizing tasks based on urgency and complexity.
Optimized system efficiency through regular maintenance of water heaters, sump pumps, septic tanks, drain cleaning equipment among other devices involved in the plumbing process.
Ensured compliance with local building codes and regulations through rigorous adherence to installation guidelines and permit requirements.
Contributed to team success in completing large-scale projects within tight deadlines without compromising quality standards.
Independently worked on projects, while offering process coordination and cooperation with other teams.
Inspected structures to avoid any obstruction and delays throughout project.
Completed valve, hangar and flange installations.
Improved system performance by conducting thorough inspections, preventative maintenance, and timely repairs on various plumbing systems.
Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
Interpreted blueprints to determine locations, quantities, and sizes of materials required.
Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
Preserved client property integrity while performing invasive procedures such as pipe replacement or re-routing through careful planning and execution.
Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
Collaborated with contractors, architects, and engineers to ensure seamless integration of plumbing systems in new construction projects.
Measured, threaded, and cut materials to correct angles.
Reduced project costs by accurately estimating materials and labor required for plumbing installations and repairs.
Filled pipe systems with water and air to determine location of leaks.
Apprentice Plumber
Bill Howe Plumbing, Hvac & Restoration/flood Services
06.2019 - 08.2023
Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
Installed valves, hangers, supports, and flanges inside piping systems.
Selected type and size of piping required for each project.
Filled pipe systems with water and air to determine location of leaks.
Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
Reduced project costs by accurately estimating materials and labor required for plumbing installations and repairs.
Measured, threaded, and cut materials to correct angles.
Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
Preserved client property integrity while performing invasive procedures such as pipe replacement or re-routing through careful planning and execution.
Completed valve, hangar and flange installations.
Interpreted blueprints to determine locations, quantities, and sizes of materials required.
Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
Improved system performance by conducting thorough inspections, preventative maintenance, and timely repairs on various plumbing systems.
Inspected structures to avoid any obstruction and delays throughout project.
Independently worked on projects, while offering process coordination and cooperation with other teams.
Ensured compliance with local building codes and regulations through rigorous adherence to installation guidelines and permit requirements.
Optimized system efficiency through regular maintenance of water heaters, sump pumps, septic tanks, drain cleaning equipment among other devices involved in the plumbing process.
Inspected sewers and piping systems to assess quality and condition.
Increased client retention through exceptional customer service, clear communication, and prompt response to service requests.
Managed job site hazards by accurately locating biohazards, low-grade radiation and chemicals.
Streamlined project completion with efficient scheduling, prioritizing tasks based on urgency and complexity.
Offered guidance and training to junior team members.
Increased company revenue by upselling additional services, maintenance contracts, or equipment upgrades during routine service calls.
Achieved superior quality results by utilizing advanced tools and technologies in the plumbing industry, such as video inspection equipment and pipe relining techniques.
Ensured accurate billing by keeping detailed records of time spent on jobs, materials used, services rendered, expenses incurred in performing assigned work tasks.
Enhanced customer satisfaction by swiftly identifying and resolving plumbing issues in residential and commercial properties.
Repaired plumbing systems, components, and equipment.
Eliminated risks by correctly identifying potential safety hazards.
Complied with state plumbing codes throughout duration of each project.
Reviewed blueprints and project specifications to determine correct plumbing solutions.
Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
Cut and drilled holes in walls to permit passage of pipes.
Fabricated piping pieces and components in line with design specifications for each system.
Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
Assisted with repairs to steam, drainage, and sewer lines.
Used clamps and brackets to attach pipes to walls, structures, and fixtures.
Planned pipe system layout, installation and repair according to specifications.
Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
Prepared budgets and estimated costs for potential work on piping systems.
Tested and operated hydraulic and pneumatic equipment for heating and cooling systems.
Assisted licensed plumbers in installation and repair of plumbing systems.
Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
Followed safety practices and procedures to reduce on-site risks.
Installed plumbing systems and fixtures in residential and commercial properties.
Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
Fabricated, repaired and maintained diverse piping systems according to project specifications.
Demonstrated adaptability in various work environments, from residential to commercial projects, successfully meeting diverse client needs.
Increased overall work quality by regularly collaborating with colleagues to share knowledge and expertise in specialized areas of plumbing practice.
Enhanced team productivity by assisting with the installation of pipes and fixtures for commercial projects.
Supported senior plumbers in large-scale installations, leading to timely project completions and client satisfaction.
Safeguarded customer property from damage during repairs or installations through diligent care and attention to detail around worksites.
Minimized potential hazards by promptly addressing identified safety concerns throughout the course of daily tasks.
Ensured safe working environment by strictly adhering to safety protocols and regulations.
Maximized efficiency on job sites with meticulous pre-planning and organization of required materials and equipment.
Advanced professional development through continuous learning about new tools, techniques, and industry best practices.
Expedited repair timeframes by quickly identifying root causes of plumbing problems through effective troubleshooting techniques.
Facilitated prompt completion of emergency repair jobs, minimizing downtime for clients experiencing critical plumbing issues.
Contributed to increasing referral business, delivering exceptional customer service during each interaction.
Improved client satisfaction by efficiently diagnosing and repairing plumbing issues.
Cultivated strong relationships with suppliers and vendors, ensuring cost-effective procurement of materials for various projects.
Reduced callback rates by performing thorough quality checks on completed work before leaving job sites.
Collaborated effectively with other tradespeople on multi-disciplinary projects, ensuring seamless integration between systems.
Streamlined inventory management, maintaining adequate stock levels for project needs.
Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
Tested for leaks in new and repaired systems to verify functional and safe working condition.
Listened to instructions from journeyman plumber, gaining valuable onsite job training.
Performed basic and semi-skilled work under supervision and instruction from lead plumber.
Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
Safely handled tools and equipment in large-scale projects.
Unclogged sinks and toilets for customers using tools and drain cleaners.
Organized and moved materials from truck to job site to support project requirements.
Cook
SeaWorld California
02.2008 - 06.2019
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
Vocational Certification - Plumbing
PHCC Academy
San Diego, CA
08-2023
High School Diploma -
West Hills High School
Santee, CA
06-2007
Skills
Gas line installation
Hand tool proficiency
Customer service
Plumbing tools usage
Drain cleaning
Pipe soldering
Soldering
Cleaning and organization
Blueprint reading
Valve repair
Plumbing repairs
Plumbing troubleshooting
Water heater installation
Plumbing code compliance
Multitasking and organization
Pipe threading
Pump maintenance
Drainage repair
Brazing techniques
Plumbing safety
Blueprint interpretation
Remodels and new construction
Supply management
Sanitation
Pipe hanger installation
Systems maintenance
Supply restocking
Fixture installation
Ventilation systems
Surface cleaning
Troubleshooting
Waste system management
Hospitality and service industry background
Residential plumbing design
Plumbing material selection
Gas appliance installation
Plumbing operations
Pipe measuring
Septic systems
Sanitation practices
Venting systems
Installation of plumbing systems
Piping installation
Pipe assembly
Contamination prevention
Pressure testing
Plumbing installation
Pipe wrapping
Skilled with both hand and power tools
Safety and compliance
Pipe testing
Water system
Pipe installation
Preventive Maintenance
Pipe joining
Power tool use
Water distribution systems
Job site safety
Hand tool use
Order verification
Construction management
Equipment safety
Pipe fitting
Materials handling
Pipe insulation
Safety practices
Pump installation
Maintenance
Plumbing inspection
Site excavation
System troubleshooting
Pipe tracing
Physical stamina
New hire training
Waste system installation
Basic repairs
Effective planner
Diagram reading
Plumbing estimating
Potable water systems
Valve and coupling fitting
Pipe replacement
Drainage systems
Construction plan interpretation
Measurements
Certification
Journeyman Plumber License - California Plumbing Licensing Board.
Occupational Safety & Health Administration(OSHA) 10-hour Card– Occupational Safety and Health Administration(OSHA).
California Driver's License
Languages
English
Native or Bilingual
Timeline
Journeyman Plumber
Bill Howe Plumbing, Hvac & Restoration/flood Services
08.2023 - Current
Apprentice Plumber
Bill Howe Plumbing, Hvac & Restoration/flood Services
06.2019 - 08.2023
Cook
SeaWorld California
02.2008 - 06.2019
Journeyman Plumber License - California Plumbing Licensing Board.
Occupational Safety & Health Administration(OSHA) 10-hour Card– Occupational Safety and Health Administration(OSHA).
California Driver's License
Vocational Certification - Plumbing
PHCC Academy
High School Diploma -
West Hills High School
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