Daniel Stewart
Winnipeg,Canada
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Advantage Communications
08.2021 - 05.2022
- I provided assistance to customers over the phone assisting with order tracking and billing, and product inquiries in English and French.
Customer Service Representative
Dufresne
06.2021 - 06.2021
Customer Service Representative
24-7 Intouch
01.2018 - 01.2019
- Provided telephone customer service for a variety of clients.
Customer Service Representative
Skybridge Americas
04.2016 - 06.2017
official languages
Fineline Solutions
06.2011 - 09.2014
- Provided telephone customer service support and sales for clients taking care of their customers from around the world in both official languages.
Customer Service Representative
Fineline Solutions
06.2011 - 09.2014
Technical Support Representative
NRG
04.2011 - 06.2011
Security Guard
Shaw
01.2006 - 01.2010
Security Guard
National Microbiology Lab and the Cereal Research Center
01.2005 - 01.2006
- Worked with a team providing security and customer service at the National Microbiology Lab and the Cereal Research Center by performing access control duties, providing accurate information to visitors, carrying out foot patrols both indoors and along the property line outside, monitoring alarms and providing assistance during a fire or other emergency.
Security Guard
Corps of Commissionaires of Manitoba and NW Ontario
01.2003 - 01.2005
- Created a safe and secure work environment for both patients and staff providing personal security by escorting patients on a one on one basis unsupervised. I was tasked with keeping a close eye out for possible safety hazards to both the patient under my care and to the staff at the Grace Hospital in Winnipeg. I also performed fire watch patrols for fire safety.
Security Guard
Aeroguard
01.2000 - 01.2001
Education
Secondary School in High School -
College Louis
Winnipeg, MB01.2000
Trade School - Computer Networking And Computer Repair.
Louis Riel Arts And Technology Centre.
Winnipeg, MB06-2005
Skills
- English
- French
- Customer service
- Active listening
- Critical thinking
- Data entry
Languages
French - Fluent
English
Native or Bilingual
Certification
A+ Computer Technician
Net + Network Technician.
Timeline
Customer Service Representative
Advantage Communications
08.2021 - 05.2022
Customer Service Representative
Dufresne
06.2021 - 06.2021
Customer Service Representative
24-7 Intouch
01.2018 - 01.2019
Customer Service Representative
Skybridge Americas
04.2016 - 06.2017
official languages
Fineline Solutions
06.2011 - 09.2014
Customer Service Representative
Fineline Solutions
06.2011 - 09.2014
Technical Support Representative
NRG
04.2011 - 06.2011
Security Guard
Shaw
01.2006 - 01.2010
Security Guard
National Microbiology Lab and the Cereal Research Center
01.2005 - 01.2006
Security Guard
Corps of Commissionaires of Manitoba and NW Ontario
01.2003 - 01.2005
Security Guard
Aeroguard
01.2000 - 01.2001
Secondary School in High School -
College Louis
Trade School - Computer Networking And Computer Repair.
Louis Riel Arts And Technology Centre.