Summary
Overview
Work History
Education
Skills
Customer Service Experience
Volunteer Experience
Certification
Personal Information
References
Languages
Cover Letter
Timeline
Generic

Daniel Sinopoli

Toronto,ON

Summary

I am a dedicated, approachable, and a hard working student looking for a part time job to develop my skills

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Rowe Farms
08.2022 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Processed customer service orders promptly to increase customer satisfaction.

Education

Father John Redmond Catholic Secondary School
Toronto, ON
06.2024

Skills

  • Product Knowledge
  • Account Updating
  • Call Management
  • Computer Proficiency
  • Customer Service
  • Prioritization
  • Problem-Solving Abilities
  • Key Holder Experience
  • Retail Store Support
  • Store Maintenance

Customer Service Experience

ONTARIO ELECTIONS, 14, Greeted people at the door Showed them where to go to next Checked ID and voter card

Volunteer Experience

ALL PAWS RESCUE, 2017, 2021, Take responsibility for animals coming in and out of the store once a week. Maintain their living area. Document and confirm all tasks completed. Ensure living quarters are secured with a key. Greet and interact with staff and customers on entry.

Certification

2023 - FIRST AID AND CPR-HCP CERTIFICATION

2023 - STOP THE BLEED

2023 - CONFLICT RESOLUTION

2016 - HOME ALONE SAFETY FOR KIDS (SOS 4 kids)

Personal Information

Hobbies: Track and field, Following Tech Industry Updates, Photography

References

Sarah Hallikas, 416-458-7980

Languages

English
Native or Bilingual
French
Limited Working

Cover Letter

Dear Manager, I am a dedicated, approachable, and a hard working student and I am looking for a part time job. My name is Daniel Sinopoli and I attend Father John Redmond Secondary School. Last year I was accepted into their Regional Arts Program and during the summer I have been taking lessons of my own to stay on track. In the area of education, I am a well organized student who works hard at any task I am given. This year of school has not been easy but I have maintained above 80 percent in almost all of my classes. I also took an extra course this summer to prepare for grade 12. During my free time I like to take photos, read and spend time with my friends. This summer, I helped refurbish my balcony railing and helped out around the house, while managing an extra school course I took just this past July.

Timeline

Customer Service Representative

Rowe Farms
08.2022 - Current

Father John Redmond Catholic Secondary School

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Daniel Sinopoli