Daniel Sim

· Successfully managed up to 8 projects at once all with tight deadlines and limited resources.

· Coordinated up to 10 team members to ensure tasks were completed on time and within budget.

· Collaborated with cross-functional teams across multiple departments to achieve goals.

• Automotive sales with sub-prime unit of dealership, across rural Canada

· Handled customer complaints and inquiries in a courteous and efficient manner.

· Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.

Developed strong customer relationships and loyalty through effective communication

• Provided safe and comfortable work atmosphere
• Communicated with clients to address questions, concerns, and needs and provide quality customer service
• Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.

• Automotive sales with sub-prime unit of dealership
• Trained and supervised new employees.

• Maintained and serviced lanes & equipment
• Operated leagues and assisted customers
• Prepared and cooked food for customers
• Trained new employees.

• Prepare and sort mail, reports and personal cheques for RBC, BMO, TD Canada Trust and BNS clients in Manitoba
• Supervise and train new employees
• Completed daily documentation of production.