Daniel Silva
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
Team Lead
PBS Systems Inc
Calgary, AB
07.2016 - Current
- Responsible for guiding the team during the ETL projects
- Motivating the team to achieve organizational goals
- Delegating tasks to team members
- Conducting semi-annual and annual performance reviews
- Page 1 of 3
- Conducting training of team members to maximize their potential
- Responsible for loading, extracting, and validating client data
- Maintained data integrity during extraction, manipulation, processing, analysis, and storage
- Manipulating, cleansing & processing data using Excel, Access, and SQL
- Analyzing raw data, drawing conclusions & developing recommendations
- Developed training materials and manuals to assist new data analysts in the data conversion process
- Data entry, auditing, creating reports & monitoring all data for accuracy
- Monitoring the automated loading processes
- Run test and QA process on the data to ensure it's working as it should.
Data Conversion Specialist
PBS Systems Inc.
Calgary, Alberta
08.2013 - Current
- Responsible for loading, extracting, and validating client data
- Maintained data integrity during extraction, manipulation, processing, analysis, and storage
- Manipulating, cleansing & processing data using Excel, Access, and SQL
- Analyzing raw data, drawing conclusions & developing recommendations
- Developed training materials and manuals to assist new data analysts in the data conversion process
- Data entry, auditing, creating reports & monitoring all data for accuracy
- Monitoring the automated loading processes.
Assistant Manager
Petland Canada Inc
05.2010 - 08.2013
- With duties and tasks as required in a retail environment, and assume the role of Store Manager in his or her absence, such as officer order, payroll commission, merchandising, etc
- Keep track of the department's budget and check that the purchases are within the budget
- Create and maintain a teamwork environment
- Identified the coaching and training needs and took necessary steps to accomplish desired results
- Recruit, interview, hire and train retail sales staff as required
- Responsible for performing extra tasks as assigned by the Store Manager
- Handle customer service, questions & complaints
- Have a keen awareness of product knowledge
- Page 2 of 3
- Being competent in all phases of work done by sales associates and supervisors
- Provide expert advice to customers in all areas of the store.
Education
Certificate - Learn How To Code: Google's Go (golang) Programmin
Udemy
Online 02.2023 - Current
AWS Certified Cloud Practitioner Course -
Udemy
Online 12.2022 - 01.2023
Supply Management Training -
Bow Valley College
Calgary 01.2009 - 01.2009
Bachelor of Science -
Universidad Nueva Esparta
Caracas, Venezuela 01.2015 - 01.2016
Skills
Leadership
Microsoft AccessMicrosoft SQL ServerData CollectionQuality control
Daily workflow improvement
Technical Support
Production monitoring
Performance improvement
Employee Evaluation
SQL and Excel expertise
ETL processes
Data Entry
Decision-Making
Timeline
Certificate - Learn How To Code: Google's Go (golang) Programmin
Udemy
02.2023 - Current
AWS Certified Cloud Practitioner Course -
Udemy
12.2022 - 01.2023
Team Lead
PBS Systems Inc
07.2016 - Current
Bachelor of Science -
Universidad Nueva Esparta
01.2015 - 01.2016
Data Conversion Specialist
PBS Systems Inc.
08.2013 - Current
Assistant Manager
Petland Canada Inc
05.2010 - 08.2013
Supply Management Training -
Bow Valley College
01.2009 - 01.2009