Daniel Shoats
Yuba City
Summary
Proven leader in customer-focused environments, demonstrated at McDonalds by streamlining checkout processes, significantly reducing queue times. Expert in cash handling and team leadership, I excel in problem-solving and enhancing customer service. Trained teams for optimal performance, ensuring financial accuracy and improving shopping experiences.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Dollar Store
09.2024 - 01.2025
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Cashier/Cook Shift Leader
McDonalds
06.2022 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Improved efficiency, organized checkout area for optimal workflow.
Education
Associate of Science - Administrative Justcie
Yuba College
Marysville, CA08-2023
High School Diploma -
Lindhurst Highschool
Olivehurst, CA06-2020
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
Timeline
Cashier Team Lead
Dollar Store
09.2024 - 01.2025
Cashier/Cook Shift Leader
McDonalds
06.2022 - 09.2024
Associate of Science - Administrative Justcie
Yuba College
High School Diploma -
Lindhurst Highschool
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