Highly experienced operations professional with over 25+ years of experience in the window and door industry, providing comprehensive support across production management, sales operations, customer coordination and overall business operations.
Overview
26
26
years of professional experience
Work History
Production Manager
Concept 76 Discount Window and Door LTD
North York, Ontario
03.2000 - 12.2025
Coordinated inventory management for materials and supplies.
Collaborated with suppliers for timely material delivery and procurement.
Acted as primary point of contact for customers, handling inbound and outbound calls.
Coordinated daily scheduling of installations, service calls and production timelines.
Managed buy-back and intake of overstocked windows and doors from external companies.
Oversaw manufacturing operations for custom windows and doors.
Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
Sales Manager
Concept 76 Discount Window and Door LTD
North York
03.2000 - 12.2025
Build and maintain strong relationships with builders, contractors, architects, and homeowners to drive repeat business.
Supported sales operations including pricing deductions and job confirmations.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Performed sales consultations and educated clients on products and services.
Resolved customer issues to ensure satisfaction and repeat business.