DANIEL SAURITH
White Rock,Canada
Summary
Dedicated and safety-focused commercial pilot with experience in flight operations and customer service. Passionate about delivering smooth, efficient, and safe flight experiences while demonstrating exceptional communication and teamwork skills. Eager to secure an entry-level pilot position to contribute to a professional flight crew and grow within a dynamic aviation environment.
Overview
3
3
years of professional experience
Work History
Airline Customer Service Agent
WestJet
02.2024 - Current
- Provided exceptional customer service with empathetic listening and effective problem-solving skills.
- Managed passenger boarding process and ticketing, maintaining orderliness and timeliness during busy periods.
- Displayed flexibility in adapting to last-minute flight changes or other unexpected challenges while maintaining a calm demeanor and professional attitude.
- Handled escalated customer complaints professionally, implementing solutions that addressed concerns adequately.
Operations Agent
SAMSIC Assistance Canada
08.2023 - 02.2024
- Provide loading instructions and reports to ramp agents for efficient cargo and baggage handling.
- Streamlined aircraft turnaround times through effective coordination of ground support equipment and personnel.
- Monitored safety-sensitive zones and enforced security measures throughout ground operations.
Product Process Specialist
Best Buy
09.2021 - 07.2023
- Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Recognized as best in uniform (employee of the month), January 2022.
Education
Aviation - Professional Pilot Program
Professional Flight Center
Delta, BC01.2022
Skills
- Safety oriented
- Teamwork and collaboration
- Flight Planning
- Operational awareness
- Problem-solving abilities
- Aviation Security and Regulations Compliance
- GN430 Proficiency
FLIGHT TIME AND RATINGS
Total Flight time: 247.7
As Pilot in Command: 100.6
IFR: 47.4
Multi Engine: 23.8
Plane types: C-152, C-172, PA-28, BE-76
Commercial Pilot License - Aeroplane
Multi-engine Rated
Group 1 Instrument Rated
Night Rated
Timeline
Airline Customer Service Agent
WestJet
02.2024 - Current
Operations Agent
SAMSIC Assistance Canada
08.2023 - 02.2024
Product Process Specialist
Best Buy
09.2021 - 07.2023
Aviation - Professional Pilot Program
Professional Flight Center
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