Summary
Work History
Education
Skills
Timeline
Generic

Daniel Saenz

Downey ,CA

Summary

Dynamic and dedicated professional with experience at Chick-fil-A, excelling in customer service and team collaboration. Proven ability to enhance guest experiences through effective communication and salesmanship. Skilled in order taking and maintaining cleanliness, ensuring a safe and welcoming environment for all patrons. Composed under pressure, adept at managing high-volume situations.

Developed key skills in fast-paced customer service environment, adept at managing diverse tasks and ensuring high levels of customer satisfaction. Focused on transitioning into new field where these abilities can be fully utilized to enhance team performance and customer experiences. Looking to leverage strong interpersonal and problem-solving skills in new and dynamic setting.

Work History

FOH Team Member

Chick-fil-A
07.2025 - Current
  • Provided exceptional customer service, ensuring positive dining experiences for guests.
  • Collaborated with kitchen staff to deliver timely and accurate food orders.
  • Maintained cleanliness and organization of front-of-house areas, adhering to health standards.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.

Host/Server

Benihana
04.2025 - Current
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing table turnover and guest flow.
  • Trained new hosts on restaurant procedures and customer interaction protocols.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Education

Bachelor of Science - Criminal Justice

California State University, Los Angeles
Los Angeles, CA
06-2027

Bachelor of Science - Criminal Justice

Cerritos College
Norwalk, CA
06-2025

Skills

  • Order taking
  • Cleanliness
  • Salesmanship
  • Phone etiquette
  • Greeting guests
  • Money handling
  • Team collaboration
  • Professional appearance
  • Payment processing
  • Table setting

Timeline

FOH Team Member

Chick-fil-A
07.2025 - Current

Host/Server

Benihana
04.2025 - Current

Bachelor of Science - Criminal Justice

California State University, Los Angeles

Bachelor of Science - Criminal Justice

Cerritos College
Daniel Saenz