Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniel Rodriguez

San Mateo

Summary

Dynamic General Manager with a proven track record at Advance Auto Parts, excelling in employee training and customer service. Skilled in issue resolution and team building, I successfully established high standards that enhanced client relationships and operational efficiency. Committed to fostering a collaborative environment and driving business growth through strategic staff supervision.

Overview

8
8
years of professional experience

Work History

General Manager

Advance Auto Parts
San Carlos
10.2023 - 03.2025
  • Trained and mentored associates to teach daily tasks and procedures.
  • Established customer service standards and monitored staff compliance.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Recruited, trained and supervised new employees.

Store Manager

AutoZone
San Mateo
10.2018 - 09.2023
  • Created weekly work schedules for store personnel.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Established customer service standards and monitored staff compliance.
  • Formed and sustained strategic relationships with clients.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Recruited, trained and supervised new employees.

Retail Sales Associate

Oreilly Auto Pats
San Mateo
06.2017 - 10.2018
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Described merchandise and explained use, operation and care.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

GED -

San Mateo High School
San Mateo, CA
08-2014

Some College (No Degree) - General Studies

College of San Mateo
San Mateo, CA

Skills

  • Employee training
  • Customer service
  • Issue resolution
  • Team building
  • Staff supervision
  • Inventory management
  • Team player
  • Teamwork

Languages

Spanish
Native/ Bilingual

Timeline

General Manager

Advance Auto Parts
10.2023 - 03.2025

Store Manager

AutoZone
10.2018 - 09.2023

Retail Sales Associate

Oreilly Auto Pats
06.2017 - 10.2018

GED -

San Mateo High School

Some College (No Degree) - General Studies

College of San Mateo
Daniel Rodriguez