Oversee daily operations, ensuring tasks are completed without ADA complaints.
Instruct and guide constituents on their assignments per operational requirements.
Coordinate flight arrivals, departures and boarding for passengers that require WHCR assistance while ensuring constituents prioritize customer safety and satisfaction.
Brief, guide and communicate with approximately 100 employees to ensure an affective operation.
WHCR- Agent, TTV Driver
Aero Port Services
03.2012 - 10.2015
Provide customer service for passengers being processed through customs
Assist passengers to and from gates safely in a courteous manner
Assist airline passengers with transporting luggage to their vehicles