Daniel Rice
Montreal,QC
Summary
Quality Assurance Supervisor with 7 years of QA experience. Educational background in Mechanical Engineering. Familiar with handling complex, evolving projects with multiple developers, stakeholders and vendors. Excellent communication, organizational and problem solving skills.
Overview
5
5
years of professional experience
Work History
QA Supervisor
WB Games Montreal
04.2022 - Current
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Evaluated interactions between associates and customers to assess personnel performance.
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
- Collaborated with development team and reviewed technical specifications to create testing programs.
- Analyzed quality and performance data to support operational decision-making.
- Implemented process improvements to increase productivity in quality assurance operations.
QA Lead
WB Games Montreal
02.2019 - 04.2022
- Provided observations, took measurements, and performed tests at various stages according to quality control plan.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Evaluated quality problems and performed assessments to identify and resolve issues.
Education
Bachelor of Engineering - Mechanical Engineering
Concordia University
Montreal05.2016
Skills
- Project Management
- Vendor Relations
- Motivational Leadership
- Atlassian JIRA
- Test Plan Design
Timeline
QA Supervisor
WB Games Montreal
04.2022 - Current
QA Lead
WB Games Montreal
02.2019 - 04.2022
Bachelor of Engineering - Mechanical Engineering
Concordia University
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