Daniel Reimers
Chico
Summary
Dynamic professional with proven customer service skills in fast-paced environments. Experienced in staff training and operations coordination, ensuring exceptional guest experiences and compliance with health and safety standards.
Overview
11
11
years of professional experience
Work History
Server/Bartender
Logans Roadhouse
CHICO
06.2025 - Current
- Provided friendly and attentive service to guests in a fast-paced environment.
- Assisted in training new servers on restaurant policies and service techniques.
- Followed health and safety regulations to ensure a safe dining experience for all.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server/Bartender
Brinker Internationl, Chili's Grill & Bar
Chico
06.2025 - 06.2026
- Provided exceptional service to high volume of customers, contributing to positive dining experiences.
- Delivered friendly and attentive service to enhance guest satisfaction in fast-paced environment.
- Processed customer orders accurately and efficiently using point-of-sale system to ensure timely service.
- Followed health and safety regulations to ensure a safe dining experience for all.
FOH Manager
Logans Roadhouse
Chico
01.2024 - 05.2025
- Supervised front-of-house operations and staff activities during busy shifts.
- Created weekly schedules for FOH staff that optimized efficiency while meeting labor cost goals.
- Scheduled employee shifts and maintained staffing levels for peak hours.
- Managed customer inquiries and resolved complaints to ensure satisfaction.
- Coordinated with kitchen staff to streamline food service processes.
- Managed inventory and ordered supplies to support operations.
Assistant General Manager
Applebee's Grill + Bar
CHICO
03.2018 - 12.2023
- Coordinated daily restaurant operations to ensure smooth service delivery.
- Managed staff schedules and assigned tasks to optimize workflow efficiency.
- Ensured that customer service standards were met or exceeded at all times.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
- Implemented health and safety protocols to ensure compliance with regulations.
- Oversaw inventory management and maintained stock levels for kitchen supplies.
- Evaluated employee performance and provided constructive feedback for improvement.
Server/Bartender
Applebee's Grill + Bar
CHICO
06.2015 - 03.2018
Education
Associate of Science - Drafting Design Technology
ITT Tech
Rancho Cordova03-2014
Skills
- Customer service
- Food safety compliance
- Menu knowledge
- Order processing
- Point of sale systems
- Inventory management
- Staff training
Timeline
Server/Bartender
Logans Roadhouse
06.2025 - Current
Server/Bartender
Brinker Internationl, Chili's Grill & Bar
06.2025 - 06.2026
FOH Manager
Logans Roadhouse
01.2024 - 05.2025
Assistant General Manager
Applebee's Grill + Bar
03.2018 - 12.2023
Server/Bartender
Applebee's Grill + Bar
06.2015 - 03.2018
Associate of Science - Drafting Design Technology
ITT Tech