Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
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Daniel Portal

Los Angeles

Summary

Dynamic Customer Service Representative with a proven track record at Goodie Two Sleeves, excelling in problem-solving and effective communication. Recognized for enhancing customer satisfaction through active listening and technical support, while efficiently managing orders and administrative tasks. A reliable team player committed to delivering exceptional service and fostering positive customer relationships.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

Goodie Two Sleeves
Los Angeles
12.2023 - 02.2025
  • Logged all new orders
  • Managed orders from A-Z to make sure goods are shipped on time.
  • Resolved customer service inquiries through phone, email, and chat.
  • Performed admin tasks, such as filing paperwork, updating database, and generating reports
  • Provided customer service to ensure customer satisfaction
  • Helped describe the design on certain styles of clothing

Education

High School Diploma -

Chaminade College Preparatory
West Hills, CA
05-2025

Skills

  • Customer service
  • Team collaboration
  • Problem solving
  • Effective communication
  • Microsoft Excel
  • Adaptive team player
  • Professional telephone demeanor
  • Positive and professional
  • Active listening
  • Punctuality and reliability
  • Technical support
  • Courteous demeanor

Affiliations

  • Anime
  • Music
  • Drawing/Sketching
  • Photography

Languages

English
Native/ Bilingual

Certification

  • Drivers License

Timeline

Customer Service Representative

Goodie Two Sleeves
12.2023 - 02.2025

High School Diploma -

Chaminade College Preparatory

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Daniel Portal