Daniel Paul
Ottawa Ont
Summary
Reliable results driven Supervisor offering 35 years of experience in retail and mall operations overseeing maintenance and janitorial team tasks. Hardworking and diligent in developing and enforcing adherence to maintenance ensuring seamless day to day operations. Committed to reducing risks and promoting workplace safety through improved safety training.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Assistant Operations Manager
Strathallen Properties
01.2020 - Current
- Supported the operations Manager in overseeing daily mall functions.
- Coordinated tenant onboarding processes, ensuring smooth handovers and set up.
- Conducted routine inspections to maintain high standards of cleanliness and safety.
- Assisted in managing service contracts and monitoring vendor performance.
- Addressed customer and tenant complaints promptly to ensure satisfaction.
Maintenance Supervisor
Anthem Minett Properties
03.2024 - Current
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Directed daily mall operations, ensuring smooth functioning of retail, food court, and entertainment sections.
- Supervised and coordinated activities of maintenance, security, and housekeeping teams.
- Managed budgets, negotiated vendor contracts, and controlled operational experiences to increase profitability.
- Developed and implemented strategies to boost footfall and tenant satisfaction while maintaining strong tenant relations.
- Ensured compliance with safety, legal, and regulatory standards
- Collaborated with Marketing teams to organize promotional events and campaigns.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
Education
Ottawa Technical High School
Ottawa03-1984
Skills
- Preventive Maintenance
- Maintenance recordkeeping
- Budgeting and cost control
- Vendor negotiations and contract management
- Customer and tenant relations
- Forward thinking, problem solver with the confidence to take charge and initiate repairs
- Work order management
- Lockout and tagout procedures
- HVAC system, utility management
- Electrical, Equipment troubleshooting
- Plumbing repairs
- Safety protocols
Timeline
Maintenance Supervisor
Anthem Minett Properties
03.2024 - Current
Assistant Operations Manager
Strathallen Properties
01.2020 - Current
Ottawa Technical High School
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