DANIEL PALENCIA JR.
Chino
Summary
To serve customer by providing excellent customer service by initiating rapport, taking care of transaction at hand, and asking open ended questions to uncover customer's needs.
Overview
2
2
years of professional experience
Work History
Shipping and Receiving
Walmart Disturbution Center
Chico
08.2025 - Current
- Sorted packages efficiently for timely dispatch to distribution centers.
- Maintained a clean and organized work area for safety compliance.
- Inspected packages for damage and reported issues
- Adhered to safety guidelines while lifting and transporting heavy items safely.
- Utilized scanning systems to track shipments accurately, making sure trucks aren't overloaded.
Inbound Stower
Amazon
Ontario
12.2024 - 09.2025
- Received and organized inbound shipments in designated storage areas.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Worked flexible hours, including weekends and holidays, to meet warehouse demands.
Shipping and Receiving
Walmart Distribution Center
Chino
09.2024 - 11.2024
- Responsible for making sure trailer trucks meet their set schedules by managing and creating plans to load and unload the trailers in a timely manner.
- Organize pallets to expedite the loading or unloading of trailers.
- Communicate with supervisor and drivers in a professional manner to determine set schedules that need to be met at the beginning of my shift.
Service Champ
Taco Bell
07.2023 - 09.2024
- Provide excellent customer service to the customers by building great rapport.
- Take orders in the front counter and the drive thru as needed many times multitasking between both.
- Upsell current promotions and or upsell a la cart items to meet weekly or monthly quotas and encouraged donations for scholarship program.
- Educated customers on digital services such as Taco Bells mobile app for mobile orders and showed customers how to use the kiosks for faster service and their convenience.
- Followed food regulations and cash procedures closely to mitigate risk or loss.
- Responsible for closing store and balancing my drawers and the end of the day.
- Multitask between taking orders, upselling, providing digital services, and maintaining a clean store.
Education
High School Diploma -
Chino High School
Chino, CA01.2023
Associate of Science in General Automotive Technician -
Chaffey College
Rancho Cucamonga, CASkills
- Fluent Spanish Speaker
- Fast Learner
- Tech Savvy
- Relationship Building
- Communication
- Problem Solving
- Leadership
- Strategic thinking
Timeline
Shipping and Receiving
Walmart Disturbution Center
08.2025 - Current
Inbound Stower
Amazon
12.2024 - 09.2025
Shipping and Receiving
Walmart Distribution Center
09.2024 - 11.2024
Service Champ
Taco Bell
07.2023 - 09.2024
High School Diploma -
Chino High School
Associate of Science in General Automotive Technician -
Chaffey College