Stephany Raygoza
Victorville
Summary
New Medical Assistant graduate with clinical training and a background in retail management and food service. Brings proven leadership, organization, and customer service skills with a strong commitment to quality patient care and team collaboration.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Restaurant Worker
Wendy’s
Victorville
09.2022 - Current
- Prepared and assembled food orders according to company standards.
- Provided exceptional customer service in a fast-paced environment.
- Handled cash transactions accurately and managed cash register effectively.
- Resolved customer complaints professionally, ensuring satisfaction with services provided.
- Maintained cleanliness of workstations and dining areas consistently.
- Followed health regulations to ensure food safety compliance.
Assistant Manager
365+
Victorville
09.2020 - 03.2022
- Trained new employees on company policies and customer service standards.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Performed daily opening and closing duties including cash handling and reconciliation.
- Cultivated loyal customer base by providing excellent customer service.
- Maintained a neat, clean, organized work environment that meets company standards.
- Assisted in managing daily store operations and staff schedules.
Education
Medical Assistant -
US Colleges
08.2025 - 10.2025
Silverado High School
Victorville, CASkills
- Vital signs measurement (blood pressure, pulse, temperature, respiration)
- Administering injections and immunizations
- Performing EKGs and phlebotomy (blood draws)
- Preparing and sterilizing instruments
- Collecting and processing laboratory specimens
- Recording patient medical history
- Maintaining patient confidentiality (HIPAA compliance)
- Great communication and patient interaction
- Strong organizational and multitasking
- Attention to detail and accuracy
- Adaptability in fast-paced environments
- Professionalism and confidentiality
- Time management and reliability
- Problem-solving and critical thinking
Certification
- CPR / BLS
Timeline
Medical Assistant -
US Colleges
08.2025 - 10.2025
Restaurant Worker
Wendy’s
09.2022 - Current
Assistant Manager
365+
09.2020 - 03.2022
Silverado High School