Daniel Padilla

Supervised day-to-day operations to meet performance, quality and service expectations.

• Maintained a clean, safe, and organized environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Trained personnel on varies pieces of area specific equipment
• Project management
• Managed two teams of 32 techs and up to 55 attendants
• Policy and procedure development
• Staff development
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the department.
• Facilitated team-building activities, enhancing team cohesion and morale.

• Maintained parking garages, outdoor parking, pool deck, two casino's, cosmetic aspect of hotel rooms, back of house offices, and any other duty that was asked of my team.
• Trained personnel on truck mount extractor for carpet, truck mount pressure washer for parking garages, pool deck, casino entrances, forklift to move heavy pallets or equipment, stripping and waxing equipment, and daily machines utilized to maintain property.
• Addressed customer concerns promptly, demonstrating commitment to exceptional service delivery in all aspects of environmental services management.
• Evaluated employee performance regularly, providing constructive feedback for continuous improvement and professional development opportunities.
• Conducted regular inspections of facilities to ensure compliance with regulatory standards and maintain cleanliness levels.
• Managed a team of 25 techs and 40 attendants
• Project management
• Scheduling for personnel
• Inventory management
• Policies and procedures implementation
• Safety specialist
• Annual team member reviews
• Communication leader