Daniel Padilla
Rancho Cucamonga
Summary
Driven Assistant Manager with a proven track record at Yaamava Casino Resort and Spa, adept in operations management and staff development. Skilled in project management and staff training, leveraging expertise in hard floor care and team leadership to drive business growth and operational efficiency. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Agile and adaptable staff leader with motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
8
8
years of professional experience
Work History
Assistant Manager- EVS
Yaamava Casino Resort and Spa at San Manuel
06.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Project management with EVS techs
- Implemented new standard operating procedures to improve efficiency in certain aspects of tech duties
- Trained technicians on equipment as well as proper chemical use.
Supervisor- EVS
Morongo Casino Resort and Spa
10.2016 - 06.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
- Gathered, organized and input information into digital database.
- Created and managed project plans, timelines and budgets.
- Utilized A100 program to track, order and replenish departments inventory
- Operated heavy outdoor equipment
- Manually scheduled team members for daily operations.
- Managed hotel renovation from start to finish
- Worked hand in hand with hotel operations to ensure proper cosmetic maintenance of rooms, suites and casitas.
- Maintained an open line of communication with Chief Operating Officer, Director of hotel operation's,and Director of facilities for updates on existing projects.
Education
No Degree -
Mt. San Jacinto College
San Jacinto, CAHigh School Diploma -
San Jacinto High School
San Jacinto, CA06.2001
Skills
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Task Delegation
- Staff Management
- Workload Management
- Employee Scheduling
- Operations Management
- Customer rapport
- Recruiting and interviewing
- Compliance understanding
- Staff Development
- Policy Enforcement
- Orientation and training
- Employee Performance Evaluations
- Project management abilities
- Budgeting and finance
- Schedule oversight
- Recruitment and hiring
- Team Leadership
- Decision-Making
- Problem Resolution
- Carpet encapsulation and extraction
- Hard floor care
- Previous certificates with operations of fork lift, pressure washers, single and dual scissor man lift, street sweepers, boom lift, floor scrubbers, industrial laundry washers and dryers
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Assistant Manager- EVS
Yaamava Casino Resort and Spa at San Manuel
06.2021 - Current
Supervisor- EVS
Morongo Casino Resort and Spa
10.2016 - 06.2021
No Degree -
Mt. San Jacinto College
High School Diploma -
San Jacinto High School
Similar Profiles
Summer Melody DiazSummer Melody Diaz
Food and Beverage Supervisor at Yaamava Resort and Casino at San ManuelFood and Beverage Supervisor at Yaamava Resort and Casino at San Manuel
NUVIA AVILANUVIA AVILA
Housekeeping Room Attendant/Turndown Attendant at Yaamava Resort & Casino at San ManuelHousekeeping Room Attendant/Turndown Attendant at Yaamava Resort & Casino at San Manuel
TINA PRUETINA PRUE
Players' Club Ambassador at Yaamava Resort & Casino at San ManuelPlayers' Club Ambassador at Yaamava Resort & Casino at San Manuel