Daniel Okonkwo
Montreal ,QC
Summary
Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Guard
Halogen Security Company
01.2020 - 01.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Security Guard
Eagles Security Service
03.2015 - 01.2020
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Enhanced team morale and cohesiveness with regular training sessions on security best practices.
Education
Bacherlor Of Arts - Mass Communication
University of Nigeria
Nsukka,Enugu03.2011
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Problem Resolution
- Call center experience
- Computer Proficiency
- Complaint Handling
Certification
CPR Certificate
BSP licensed
Timeline
Security Guard
Halogen Security Company
01.2020 - 01.2024
Security Guard
Eagles Security Service
03.2015 - 01.2020
Bacherlor Of Arts - Mass Communication
University of Nigeria
Similar Profiles
OLUWASEGUN OSUNKOYAOLUWASEGUN OSUNKOYA
Security Officer at Halogen Security CompanySecurity Officer at Halogen Security Company
OLUWATOSIN DAMILOLA FAMAKINWAOLUWATOSIN DAMILOLA FAMAKINWA
Security Officer at Halogen Security Company LimitedSecurity Officer at Halogen Security Company Limited
ASAOLU ADEBAYO ISAACASAOLU ADEBAYO ISAAC
Security Officer Supervisor at Halogen Security CompanySecurity Officer Supervisor at Halogen Security Company
Joe AugustineJoe Augustine
Bilingual Digital Tech Specialist at TD Canada TrustBilingual Digital Tech Specialist at TD Canada Trust
Mursaleen AhmadMursaleen Ahmad
Fido Sales and Customer Service at FidoFido Sales and Customer Service at Fido