Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniel Mulumba

Ottawa,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Line Cook

Level One Game Pub
11.2023 - 09.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Call Centre Representative

Storage Canada
06.2022 - 04.2024
  • Developed effective working relationships with team members across multiple departments.
  • Analyzed data collected during each call in order to identify trends in customer feedback.
  • Processed orders, forms, applications, and requests accurately and efficiently.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.

Cook Shift Leader

Nandos Peri Peri
05.2021 - 04.2022
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.

Sales Associate

Gap
12.2019 - 03.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

High School Diploma -

St.Patrick High School
Ottawa, ON
06.2022

Skills

  • Technical Support
  • Sales closing
  • Excellent interpersonal communication
  • Health and fitness
  • Adaptable
  • Responsible
  • Attention to detail
  • Punctual and reliable

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Line Cook

Level One Game Pub
11.2023 - 09.2024

Call Centre Representative

Storage Canada
06.2022 - 04.2024

Cook Shift Leader

Nandos Peri Peri
05.2021 - 04.2022

Sales Associate

Gap
12.2019 - 03.2022

High School Diploma -

St.Patrick High School

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Daniel Mulumba