Daniel Motato Arango
Business - Marketing
London,ON
Summary
Highly motivated Business Marketing graduate with experience in customer service, administration, event coordination, and marketing. Proven ability to manage multiple tasks in fast-paced environments while delivering exceptional customer support and optimizing operations. Skilled in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, SharePoint) with expertise in scheduling, documentation, and client communication. Bilingual in English and Spanish, enabling effective engagement with diverse customers and stakeholders. Experience in social media management, branding, and content creation, driving engagement and brand awareness. A proactive, detail-oriented, and adaptable professional, committed to contributing to organizational growth through strong communication, problem-solving, and marketing expertise.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Event Coordinator
London Bubble Soccer
London, Ontario
05.2023 - Current
- Coordinated and executed over 40 Bubble Soccer events for corporate and private groups, achieving a 95% client satisfaction rate
- Managed event logistics, including scheduling, equipment setup, and on-site coordination to ensure seamless execution
- Provided excellent customer service by addressing client needs and customizing event experiences to enhance engagement
Social Media Specialist
Fanshawe College
London, Ontario
01.2025 - 04.2025
- Managed two social media accounts for different schools at Fanshawe College, increasing engagement by over 50% and interactions across platforms
- Achieved a 10% increase in followers within the first month on both accounts through strategic content creation and community engagement
Customer Service Representative
LCBO
London, Ontario
05.2024 - 09.2024
- Processed up to 50 transactions per hour during peak times, improving store efficiency and reducing wait times
- Assisted customers with product selection, ensuring a positive shopping experience and promoting sales
- Improved inventory management by organizing stockroom procedures and ensuring accurate product placement
Administrative and Communication Advisor
Fanshawe College
01.2024 - 04.2024
- Managed a database of over 500 organizations, ensuring accurate records and timely follow-ups to maintain engagement
- Provided administrative support to the Equity, Diversity, and Inclusion (EDI) team, handling scheduling, compliance documentation, and internal communications
- Assisted in developing communication strategies to enhance student engagement and awareness of EDI initiatives through newsletters, reports, and outreach efforts
Education
Ontario College Diploma - Business- Marketing
Fanshawe College of Applied Arts And Technology
London, None 05.2023 - 04.2025
Skills
Event planning
Problem-solving
Social media marketing
Client engagement
Time management
Customer service
Active listening
Product knowledge
Certification
Google Digital Marketing & E-commerce
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Portfolio
Fanshawe College
Fanshawe College
London Bubble Soccer
Timeline
Social Media Specialist
Fanshawe College
01.2025 - 04.2025
Customer Service Representative
LCBO
05.2024 - 09.2024
Google Digital Marketing & E-commerce
04-2024
Administrative and Communication Advisor
Fanshawe College
01.2024 - 04.2024
Ontario College Diploma - Business- Marketing
Fanshawe College of Applied Arts And Technology
05.2023 - 04.2025
Event Coordinator
London Bubble Soccer
05.2023 - Current