Daniel Meunier
Greater Sudbury,ON
Summary
Seasoned automotive professional with over 12 years of experience in automotive service advising and technical roles. Known for surpassing sales targets through exceptional customer service and expertise in automotive maintenance. Interested in joining Sudbury Hyundai as a Service Advisor, aiming to contribute my experience and commitment to delivering outstanding customer service
Overview
13
13
years of professional experience
Work History
Service Advisor
Mr Lube
Burnaby, BC & Sudbury, ON
04.2011 - Current
- Demonstrated strong proficiency within the service team to successfully achieve all sales targets, consistently surpassing sales expectations.
- Served as the initial point of contact for customers, effectively communicating on all repair aspects, and delivering personalized service experiences to ensure remarkable customer satisfaction.
- Exceptional interpersonal and communication skills, adept at building and nurturing long-term customer relationships, ensuring customer loyalty and satisfaction.
- Thrived in fast-paced and busy environments, cultivating a friendly and welcoming atmosphere for customers. Demonstrated unwavering focus, delivering exceptional service with efficiency and consistent positivity.
- Outstanding problem-solving skills, with the ability to address customer concerns and inquiries promptly and effectively, ensuring customer needs are met with professionalism and efficiency.
- Assisted in hiring and trainied new Service Advisors and Technicians, sharing best practices for effective communication and problem-solving skills.
Education
Paramedic Diploma - Primary Care Paramedic
CTS Canadian Career College
Greater Sudbury, ON08.2004
Skills
- Sales Expertise
- Performance Goals
- Customer Service
- Team Collaboration
- Computer Skills
- Service Recommendations
- Multitasking and Organization
- Excellent Communication
Timeline
Service Advisor
Mr Lube
04.2011 - Current
Paramedic Diploma - Primary Care Paramedic
CTS Canadian Career College