Proven leader with a track record of enhancing safety and customer satisfaction at Allied Universal Security Services. Excelled in security protocols and verbal communication, achieving a significant reduction in unauthorized access. Skilled in fostering team productivity and implementing cost-saving strategies, demonstrating a strong work ethic and commitment to excellence.
Overview
22
22
years of professional experience
Work History
Security Guard
Allied Universal Security Services
06.2024 - Current
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Responded quickly to emergency situations to assess and deflect issues.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Completed full building and grounds patrols to spot and investigate concerns.
Checked and verified photo identification prior to granting facility access.
Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
CNG Fueler
CR&R Waste and Recycling Services
06.2019 - 12.2023
Operated fuel tank trucks, hydrant carts and stationary carts to fuel aircraft.
Utilized advanced technology tools for precise measurement of delivered gallons, maintaining accuracy throughout the entire process.
Improved customer satisfaction by providing professional service during aircraft fueling operations.
Calculated gallons pumped per aircraft while maintaining accurate account of fuel transactions.
Ensured regulatory compliance by adhering to safety guidelines during fuel handling operations.
Achieved zero accidents or injuries through adherence to strict safety standards during all aspects of the refueling process.
Efficiently managed time-sensitive tasks such as defueling aircraft during turnaround periods.
Fueled tractors and trailers to eliminate spills and safety hazards.
Enhanced fueling efficiency by implementing streamlined procedures and safety measures.
General Manager
Dennys Restaurant
01.2003 - 05.2015
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.