Daniel McNally
Toronto,Ontario
Summary
Hardworking and skilled employee, dedicated to creating greater access to justice and empowering vulnerable communities to prioritize their mental and physical health. Skilled in case management and goal planning, and always works with individuals in a friendly and approachable manner.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Mental Health and Court Support Worker
Fred Victor
Toronto, Ontario
07.2021 - Current
- Provides informal counseling and emotional support to marginalized and justice-involved clients and their families.
- Provides conflict resolution with clients and their support workers/family members to help mend supportive relationships and social support systems
- Communicates with Crown Attorneys and Defense lawyers to advocate for the best possible outcome for justice-involved clients.
- Speaks with individuals in custody and provides individualized plans of care to advocate for clients' release from custody.
- Supports clients with court appearances, helps clients retrieve court disclosures and synopses of charges, and provides general guidance on how to navigate the criminal court system.
Social Services Worker
Alpha Resources Ltd.
Toronto, Ontario
08.2020 - 06.2021
- Conducted intakes and assessments of individuals to determine eligibility for shelter programs.
- Facilitated shelter transfers for individuals and arranged appropriate transportation for them to reach new shelter programs.
- Received and made phone calls to case managers and client stakeholders to organize appointments and appropriate programming for shelter residents.
- Provided regular safety checks of shelter premises and administered Naloxone to reverse overdose in substance-using residents.
Metis Family Well-Being Coordinator
Metis Nation of Ontario
Toronto, Ontario
08.2019 - 03.2020
- Created plans of care and goal plans for Métis and Indigenous-identifying clients.
- Facilitated educational groups with Métis men on the seven sacred grandfather teachings, which included stories from oral tradition and group activities.
- Assisted clients with Resumé building and job searches, in addition to finding and providing job opportunities specific for Indigenous community members
Storefront/Drive-Thru Team Member
Tim Horton's
Peterborough, Ontario
09.2016 - 12.2017
- Collaboratively provided efficient customer service and supported team in meeting drive-thru times and service efficiency expectations.
- Gained experience stocking shelves and taking inventory, cleaning restaurant floors, and thoroughly cleaning coffee machines, soup, and sandwich station.
- Gained experience making food items efficiently and effectively at soup and snadwhich station, including taking the temperature of different items to ensure they met safety standards
Education
Ontario College Diploma - Mental Health And Addictions
Fleming College
Peterborough, ON05-2019
Bachelor of Arts Honors - Psychology
Trent University
Peterborough, ON04-2016
Skills
- Transcription and dictation
- Emotional Support
- Life Skills Development
- Presentation Design
- Legal Administrative work
- Troubleshooting
- Conflict Resolution
- Writing professional letters of support
Certification
- Standard First Aid & CPR/AED Level C (July 31, 2019)
- Foundations of Motivational Interviewing Workshop Completion (The Centre for Collaboration, Motivation and Innovation - November 3, 8, 10 & 15)
- Narrative Therapy Dulwich Center One week Intensive Training Course Certificate (September 2nd - 6th, 2024)
The Warming Room Volunteer
- Provided emotional support to less fortunate members of the Peterborough community by engaging in conversation, providing positive encouragement and validation, and engaging in activities with residents such as cards and board games
- Assisted with physical tasks including serving meals, doing laundry and making up cots for residents to sleep on
- Gained experience with conflict resolution, dealing with resident's emotional turmoil and deescalating potentially agressive residents
Telecare Volunteer
- Gained experience responding to callers in imminent crisis by either deescalating them or directing them to appropriate emergency services
- Gained experience with active and non-judgmental listening techniques
- Gained experience documenting detailed client interactions and building case files for new callers
References
References available upon request.
Timeline
Mental Health and Court Support Worker
Fred Victor
07.2021 - Current
Social Services Worker
Alpha Resources Ltd.
08.2020 - 06.2021
Metis Family Well-Being Coordinator
Metis Nation of Ontario
08.2019 - 03.2020
Storefront/Drive-Thru Team Member
Tim Horton's
09.2016 - 12.2017
Ontario College Diploma - Mental Health And Addictions
Fleming College
Bachelor of Arts Honors - Psychology
Trent University
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