Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Daniel McCutchan

Daniel McCutchan

IRVINE

Summary

Guests satisfaction operator with 30 years experience in all every aspect of hospitality operations, including kitchen, beverage, and sales settings. Driven to provide guests with exceptional service and genuine hospitality. Trained mixologist with a wide range of cocktail knowledge from classics and original recipes to unique and forward thinking infusions. A passion for high quality operations and ensuring execution in all areas meet the guest needs, while growing revenues and maximizing profits for the company. Seeking to leverage strong background into a role allowing my wide skill set to be shared in a progressive organization seeking to continually raise the bar

Overview

16
16
years of professional experience
1
1
Certification

Work History

Bar Director/Lead Mixologist

Big Canyon Country Club
Newport Beach, CA
06.2024 - Current
  • Developed innovative cocktail menus, enhancing member experience and driving beverage sales using fresh and seasonal ingredients
  • Create and maintain one-off drinks for private and large scale social events with tailored beverages to meet members needs
  • Drove repeat business by fostering a loyal clientele base through personalized service.
  • Continuous training and development of serving staff knowledge to create and maintain a confident and comfortable experience for members.
  • Developed a simplified and appealing pool cocktail menu, exceeding budget by 14% through entire summer pool season.
  • Hosts weekly engaging and educational Cocktail Training Class for members

General Manager/ Lead Designer

Ice Bulb
Newport Beach, CA
08.2020 - Current
  • Implemented process improvements that reduced operational costs while maintaining service quality.
  • Self-taught use of CAD and CNC design programs to enhance higher quality and fresh design ideas for incoming clientele
  • Oversaw growth of company from 17 to 60 weekly clients through logistics in efficiency and proper use of CNC programming and strategic hiring to now include 10 full-time employees
  • Interact with on clients on site to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Beverage Director

Hotel Laguna
Laguna Beach, CA
09.2021 - 11.2023
  • Responsible for hiring and directing bar staff daily on recipe execution, cleanliness, guest service, and operations.
  • Trained and mentored staff on mixology techniques and product knowledge to elevate service quality.
  • Designed and created 9 fresh and vibrant seasonal beverage menus, exceeding $400k in monthly sales and over $7 mil in beverage sales in 2 years
  • Successfully directed concept, and design of bar and menu in private members social club.
  • Extension of management responsible for assisting staff and guests in service; comps, floor plans, end of day, opening and closing.
  • Designed, trained and executed all craft cocktails for private events
  • Developed and implemented innovative recipes for signature cocktails. Monitored stock levels of alcohol, juices, syrups, garnishes and other ingredients used to prepare drinks.

Lead Bartender

South of Nicks
Laguna Beach, CA
08.2018 - 09.2021
  • Opened brand-new high-volume location
  • Took on lead responsibility behind bar as an extension of management ensuring all standards of operations were met on a daily basis
  • Successfully assisted in promoting and training 6 new bartenders
  • Addressed and installed changes of ingredient and cost issues with menu drinks to improve quality, presentation, and lower internal cost.
  • Created daily cleanliness tasks to maintain bar area
  • Responsible for creating and installing a daily par guide to keep bar costs below targeted goals

General Manager

The Nice Guy/ Hwood Group
West Hollywood, CA
08.2014 - 10.2017
  • Corrected operations of newly opened high-end exclusive lounge as sole manager growing into on of LAs most sought after venues
  • Implemented corporate systems and ensured compliance to create

consistent operations during daily business

  • Designed and incorporated checklists and order guides into daily operations, allowing more efficient operations for maintaining COGs and overall cleanliness of building.
  • Averaged COGs 2-3% below targeted goals for Calendar year
  • Created service standards and specs that helped increase table turns and increase sales and guest counts 40-50% from projected expectations.
  • Worked closely daily with Head Chef and Owners; developed new menu items and budget for upcoming season, resulting in 4 yearly seasonal menu changes.
  • Reformatted wine list to suit style of restaurant and needs of guests, increased overall weekly wine sales by 70%.
  • Managed and oversaw all daily business operations including: Ordering, receiving, scheduling, opening and closing, private events, food quality, recipe adherence, daily checklists, food and beverage pars, cash handling and tip distribution

Assistant General Manager

Bjs Restaurants Inc
Irvine, CA / Las Vegas, NV
10.2012 - 08.2014
  • Successfully graduated from an 8-week training program in the top 5 of the training group. Managed the Bar Department and maintained COGs below the company target for the fiscal year.
  • Re-implemented company standards in a struggling location and increased the bottom line from 17% down the prior year to 3% in 8 months.
  • Developed a schematic in the kitchen set-up to streamline productivity in all stations, and effectively lowered cook times below targeted goals.
  • Awarded Restaurant of the Year

Senior Manager /Director of Training and Development

Dave and Buster
Irvine, CA
04.2010 - 10.2012
  • Managed the cocktail department and schedules upon completion of manager training, and maintained region-high sales per labor hour for a 12-month tenure of responsibility.
  • Acquired responsibility for struggling General Service Staff Department including scheduling, sales contests, labor efficiency, guest satisfaction, and employee retention.
  • Developed a program to simplify efficiency and productivity issues in private party execution, managing schedules of 200+ employees.
  • Responsible for turning over a mismanaged training department into an organized system of detailed training, with accountability and assurance of consistency through proper training and testing, resulting in lower turnover of new hires.

Education

Associate of Arts - Business Management

Point Loma Nazarene University
San Diego, CA

Skills

  • Proficient in modern mixology with advanced techniques, expert cocktail creation and knowledge that generates excitement and enthusiasm among staff and guests
  • Strong skill set in all areas of operational efficiency, including budgeting, logistics, cost control, supply and inventory maintenance
  • Extremely organized and detail focused, with the ability to multitask through prioritization of business and guest needs
  • 30 years in the hospitality industry with a wide range of culinary menu development, managerial, and beverage mixology
  • Recruitment and hiring
  • POS system expertise
  • Customer relationship building
  • Team leadership and Decision-making

Certification

  • RBS Training Certified
  • ServSafe Food Handler
  • CRT in Tequila

Interests

Interested in new ideas of food and culinary excellence, unique cocktail infusions, recipes and challenges

Timeline

Bar Director/Lead Mixologist

Big Canyon Country Club
06.2024 - Current

Beverage Director

Hotel Laguna
09.2021 - 11.2023

General Manager/ Lead Designer

Ice Bulb
08.2020 - Current

Lead Bartender

South of Nicks
08.2018 - 09.2021

General Manager

The Nice Guy/ Hwood Group
08.2014 - 10.2017

Assistant General Manager

Bjs Restaurants Inc
10.2012 - 08.2014

Senior Manager /Director of Training and Development

Dave and Buster
04.2010 - 10.2012

Associate of Arts - Business Management

Point Loma Nazarene University
Daniel McCutchan