Daniel McCarthy
Listuguj,QC
Summary
Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Skilled Dairy and Frozen Food Manager with a background in overseeing the order, stocking, and sale of perishable and frozen goods. Strong track record in managing departmental operations, maintaining clean and organized storage areas, and ensuring compliance with safety standards. Known for team leadership skills and ability to drive sales while optimizing customer satisfaction. Made significant impacts in previous roles by improving operational efficiency and reducing waste.
Overview
31
31
years of professional experience
4
4
years of post-secondary education
Work History
Dairy/Frozen Food Manager
DeMoulas Supermarkets Inc. (Market Basket)
Tewksbury, MA
06.1995 - 12.2025
- Managed frozen food stock and inventory, made sure food products remained on hand for customers, rotated product in cases and coordinated receipt of new product shipments.
- Resolved problems with customers involving sales, satisfaction with service, product or personnel and relentlessly pursued strong and lasting relationships with customers.
- Maintained freezer cases in top operating condition, arranged for repairs and upgrades and drove meticulously clean and well-organized department for appealing shopping experiences.
- Collaborated with vendors to ensure timely delivery of products.
- Developed relationships with vendors in order to stay informed about new products available for sale.
- Organized weekly meetings with staff members to discuss upcoming promotions, new product arrivals, and customer feedback regarding current offerings.
- Implemented cost-saving measures in order to reduce overhead costs associated with purchasing supplies needed for storing, handling, selling frozen foods.
- Maintained accurate records regarding inventory levels, purchase orders, shipments received.
- Reviewed orders from vendors and placed orders for additional supplies when necessary.
- Supervised a team of employees responsible for stocking shelves with frozen food items, as well as rotating product to maintain freshness.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw daily operations of dairy and frozen food departments, ensuring compliance with safety and quality standards.
US Federal Probation Intern
United States Federal Probation Department
Lawrence , MA
09.1999 - 05.2000
- Organized and maintained client files in accordance with departmental policies and procedures.
- Monitored court hearings and provided feedback to assigned probation officers.
- Maintained accurate records regarding all activities performed while working on specific cases.
- Conducted home visits with probationers and their families, as needed.
- Observed behavior changes in probationers during routine contacts and reported observations to assigned Probation Officers promptly.
- Coordinated referrals to community resources, including mental health providers, substance abuse treatment centers, job training programs.
- Participated in weekly team meetings with supervisors and other staff members to discuss caseloads and provide updates on current cases.
- Created, organized and maintained files, case notes and electronic databases.
- Answered phone calls concerning clients, handled complaints and responded to requests for information.
- Administered regular drug and alcohol tests and completed DNA indexing for felony offenders.
- Assisted with case completion by conducting office, home and employment visits to ensure adherence to legal requirements.
Education
Bachelor of Science - Criminal Justice
University of Massachusetts Lowell (UMASS Lowell)
Lowell, MA 09.1996 - 05.2000
Skills
- Inventory management
- Customer relationship management
- Product rotation
- Vendor collaboration
- Staff supervision
- Cost-saving measures
- Order processing
- Team leadership
- Cleanliness standards
- Case file management
- Merchandising strategies
- Adaptability and flexibility
- Staff management
- Professional demeanor
- Customer relations
- Schedule management
- Reliability
- Multitasking capacity
Affiliations
- Musician (DJ/Turntablist) - have toured and performed with many hip-hop artists in US and Canada using the turntable as a musical instrument with scratching, live sampling, sound manipulation, and beat making.
Timeline
US Federal Probation Intern
United States Federal Probation Department
09.1999 - 05.2000
Bachelor of Science - Criminal Justice
University of Massachusetts Lowell (UMASS Lowell)
09.1996 - 05.2000
Dairy/Frozen Food Manager
DeMoulas Supermarkets Inc. (Market Basket)
06.1995 - 12.2025