Daniel Matheson
Helendale
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
Work History
Utility Locator
Stake Center Locating
02.2025 - 04.2025
- Utilized GPS technology to enhance precision in locating utilities, improving response times for service requests.
- Adhered to safety protocols and regulations while performing utility locates in various environmental conditions.
- Engaged with clients to provide updates on locate status, ensuring clear communication throughout the process.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Enhanced safety by accurately identifying and marking underground utility lines.
- Demonstrated adaptability by successfully completing assignments under various weather conditions and terrain challenges.
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Optimized time management by prioritizing multiple locate requests based on urgency and project deadlines.
- Conducted underground utility location using electromagnetic equipment to ensure safety during excavation activities.
- Assisted in mapping and documenting utility lines to maintain accurate records for future reference.
Automotive Parts Specialist
Valley Hi Nissan
09.2023 - 02.2025
- Assisted customers in identifying and selecting appropriate automotive parts for their vehicles.
- Managed inventory levels, ensuring accurate stock records and timely reordering of parts.
- Collaborated with service technicians to provide necessary parts for scheduled repairs and maintenance.
- Conducted regular audits of inventory to maintain organization and accuracy within the parts department.
- Developed knowledge of Nissan products, enhancing customer service and support efficiency.
- Utilized electronic systems for tracking orders, processing sales, and managing customer inquiries effectively.
- Provided training and guidance to new team members on parts identification and customer service protocols.
- Issued parts to technicians to complete customers' repairs.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Improved customer satisfaction by providing expert advice on automotive parts and their applications.
- Resolved customer complaints regarding parts discrepancies, improving overall satisfaction with services provided.
- Enhanced sales performance with personalized customer service and in-depth knowledge of products.
- Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Strengthened client relations by proactively following up on orders and maintaining open lines of communication.
- Assisted customers in identifying the correct parts for their vehicles, ensuring optimal performance and reduced returns.
- Maintained a clean and organized work environment, adhering to safety guidelines and regulations.
- Managed warranty claims processing, ensuring timely resolution for both customers and vendors.
- Trained new employees on product knowledge, company policies, and effective sales techniques.
- Collaborated with team members to optimize store operations and achieve sales goals.
- Resolved customer complaints promptly, demonstrating professionalism and empathy.
- Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
- Served customers in-store and by telephone to answer questions and place orders.
- Tracked parts use and charged items to customer accounts for billing.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
Parts Sales Manager
AutoZone
07.2018 - 09.2023
- Monitored sales performance metrics, identifying areas for improvement and executing corrective actions as needed.
- Ordered parts for customers, and repair shops.
- Opened and Closed the Store
- Educated and serviced customers on parts.
- Assisted customers with battery replacement, OBD-2 Reader service.
- Balanced the till, and dropped nightly deposits.
- Implemented store price changes, cycle counted inventory and inventory matrix, stocking and received truck.
- Maintained store appearance.
- Made work schedules for employees, and troubleshoot schedule conflicts.
Store Installation Assistant
Set and Service Resources - SaSR
04.2018 - 07.2018
- Traveled to other cities in California to do store resets for Sherwin Williams Paint Company.
- Tore down, moved, and rebuilt the inside of the paint stores that were being remodeled.
- Built counter tops, store displays, window displays, fixtures, and warehouse racking to safety standards.
- Operated walk-behind forklifts to move pallets of warehouse racking and store display items.
- Stocked store merchandise and cleaned up work site for opening day.
- Collaborated with team members to streamline installation processes, enhancing workflow efficiency.
- Conducted quality checks on installed products to ensure functionality and adherence to specifications.
- Managed inventory for installation materials, ensuring timely availability for projects.
- Coordinated with project managers to align installation schedules with client expectations and project timelines.
Dietary Aide
Bear Valley Community Hospital
02.2017 - 11.2017
- Prepared and delivered nutritious meals in accordance with dietary guidelines.
- Assisted in meal planning to accommodate patient preferences and dietary restrictions.
- Maintained cleanliness and organization of kitchen and dining areas to ensure safety standards.
- Collaborated with nursing staff to address specific dietary needs of patients effectively.
- Trained new team members on food safety protocols and proper meal service techniques.
- Monitored inventory levels to facilitate timely replenishment of food supplies and materials.
- Conducted regular quality checks on food items to ensure compliance with health regulations.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Discarded outdated food products and maintained waste disposal procedures.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Adapted quickly to changes in dietary guidelines, ensuring compliance with latest health standards.
- Cleaned and organized kitchen, dining and service areas.
- Greeted customers and answered inquiries regarding menu items and specials.
- Processed customer payments and balanced cash drawers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Dishwasher
Big Bear Brewing
12.2014 - 10.2016
- Operated industrial dishwashing equipment to ensure cleanliness and sanitation of all dishes and utensils
- Collaborated with kitchen staff to maintain efficient workflow during peak service hours
- Organized and maintained dishwashing area, promoting safety and operational efficiency
- Trained new team members on proper dishwashing techniques and safety protocols
- Streamlined washing processes to reduce turnaround time for clean dishware
- Monitored chemical levels in cleaning solutions to ensure compliance with safety standards
- Assisted in inventory management by tracking usage of dishwashing supplies and notifying supervisors of shortages
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
Education
High School Diploma -
High Desert Premier Academy
Apple Valley, CA05-2013
Skills
- Blueprint reading
- Damage prevention
- Construction site experience
- Utility marking
- Hazardous materials handling
- Underground utility locating
- Customer service
- Problem-solving abilities
- Reliability
- Mechanical skills
- Equipment operation
- Experience with walk-behind forklift
- Sit-down Forklift Certified
- PPE Trained
- Tool Power knowledge
- Hand Tool knowledge
- 6 POS Experience
Timeline
Utility Locator
Stake Center Locating
02.2025 - 04.2025
Automotive Parts Specialist
Valley Hi Nissan
09.2023 - 02.2025
Parts Sales Manager
AutoZone
07.2018 - 09.2023
Store Installation Assistant
Set and Service Resources - SaSR
04.2018 - 07.2018
Dietary Aide
Bear Valley Community Hospital
02.2017 - 11.2017
Dishwasher
Big Bear Brewing
12.2014 - 10.2016
High School Diploma -
High Desert Premier Academy