Daniel MacDonald
Etobicoke,ON
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Undergraduate Research Assistant
Visual Perception And Attention Lab, UofG
09.2023 - 04.2024
- Conducted data collection of over 80 participants as needed, using eye tracking apparatus and ensuring participants felt welcome and comfortable
- Maintained detailed records during the duration of the experiment and analyzed the collected data using MatLab and Excel
- Created and presented multiple posters and presentations illustrating methods used and the significance of this study
Butcher
Farm Boy
04.2022 - 08.2023
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
Event Coordinator
The Ezone
10.2017 - 03.2020
- Performed event coordination for larger parties and gatherings.
- Served food and beverages promptly with focused attention to customer needs.
- Provided exceptional customer service, resolving issues promptly and exceeding expectations.
Education
Bachelor of Science - Neuroscience
University of Guelph
Guelph, ON06.2024
Skills
- Researching skills
- Data Analysis
- Team Management
- Problem-solving abilities
- Guest Engagement
- Exceptional customer service
- Memory retention
- Staff Training
Accomplishments
- Member of the International Cognitive Neuroscience Society
Languages
Spanish
Certification
- TCPS2 Ethics Research License
- Ontario SmartServe
Hobbies
- Rep Soccer Goalkeeper, Etobicoke Energy (2015-2020)
- RCM Grade 7 Piano Player
- High School Science Tutor
Timeline
Undergraduate Research Assistant
Visual Perception And Attention Lab, UofG
09.2023 - 04.2024
Butcher
Farm Boy
04.2022 - 08.2023
Event Coordinator
The Ezone
10.2017 - 03.2020
Bachelor of Science - Neuroscience
University of Guelph
- TCPS2 Ethics Research License
- Ontario SmartServe
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