Young man with plenty of experience in stocking and merchandising looking to learn and improve upon my skills. Great collaboration skills, as well as being able to work independently.
Overview
3
3
years of professional experience
Work History
Stocker Associate
Metro
Ottawa, ON
04.2024 - Current
Performed inventory control, such as counting, and stocking merchandise.
Maintained effective team member communication.
Blocked and faced products on displays and shelves in accordance with company policy.
Greeted customers and directed to requested products.
Assisted customers in locating products, providing excellent customer service and driving repeat business.
Answered customer questions and provided detailed product information.
Maintained safety standards within the workplace by adhering to company guidelines and procedures.
Prepared store for seasonal changes by swiftly transitioning displays according to merchandising plans.
Overnight Stocker/ Merchandiser
M30 Retail Services
Ottawa, ON
10.2023 - 03.2024
Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
Removed all boxes and related trash from sales floor and processed through compactors.
Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
Inspected floor displays, noted missing items, and immediately replenished merchandise.
Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.
Stocker
Food Basics
Toronto, ON
05.2022 - 10.2023
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Maintained effective team member communication.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Consistently lifted materials weighing as much as 50 pounds.
Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
Processed and packaged stock items for customer purchases.
Kept work areas neat, clean and free from debris.
Stocked shelves to match planogram images and instructions.
Sales Associate
American Eagle
Toronto, ON
10.2021 - 05.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.