Daniel Lee
Fullerton
Summary
Dedicated professional with extensive experience in fast-paced dining environments. Known for being a dependable, hardworking server that provides fast, high-quality service to guests.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Server
Naples Ristorante E Pizzeria
Anaheim
04.2024 - Current
- Delivered exceptional customer service, enhancing guest experience in a fast-paced dining environment.
- Managed customer orders efficiently using point-of-sale systems.
- Maintained cleanliness and organization of dining area and tables.
- Resolved customer inquiries and issues promptly, improving overall customer satisfaction.
- Ensured customer satisfaction through attentive service and personalized interactions.
Server
Snooze AM Eatery
Huntington Beach
01.2023 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area and tables.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Disneyland Hotel
Anaheim
09.2023 - 04.2024
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Cleaned tables and chairs to prepare dining area for next customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Manager
Izakaya Osen
Irvine
10.2022 - 01.2023
- Coordinated inventory management and ensured optimal stock levels for menu items.
- Managed scheduling and staff assignments to maintain efficient service during peak hours.
- Facilitated communication between kitchen staff and front-of-house team for smooth operations.
- Resolved customer complaints promptly to maintain positive dining experiences at the restaurant.
- Monitored staff performance and addressed issues.
General Manager
Tsujita La Artisan Noodle
Los Angeles
11.2021 - 10.2022
- Oversaw daily operations to ensure smooth restaurant functionality.
- Managed staff schedules to optimize team performance and service quality.
- Coordinated inventory management to maintain stock levels and freshness.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Monitored financial performance and controlled budget expenditures effectively.
Server
Intercontinental Hotel
Los Angeles
04.2017 - 10.2021
- Maintained cleanliness and organization of dining area and tables.
- Handled customer inquiries and resolved issues promptly and effectively.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
Assistant Manager
Kabuki Japanese Restaurant
Brea
11.2012 - 04.2017
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Trained and supervised staff to enhance service quality and efficiency.
- Ensured compliance with safety regulations and company policies.
Server
Kabuki Japanese Restaurant
Brea
10.2007 - 04.2017
- Delivered exceptional customer service in a fast-paced dining environment.
- Assisted in training new servers on restaurant procedures and standards.
- Executed daily opening and closing duties for smooth restaurant operations.
- Took orders from customers accurately and in a timely manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Ami Japanese Restaurant
Los Angeles
06.2008 - 03.2010
- Managed customer orders efficiently using point-of-sale systems.
- Assisted in training new servers on restaurant procedures and standards.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
Education
High School Diploma -
Cerritos High School
Cerritos, CASome College (No Degree) - Associates
Cerritos College
Cerritos, CASome College (No Degree) - Psychology
Biola University
La Mirada, CASkills
- Customer service
- Point-of-sale operation
- Order management
- Food safety
- Conflict resolution
- Menu knowledge
- Time management
Certification
- Food Handlers Certification
- RBS Certification
Timeline
Server
Naples Ristorante E Pizzeria
04.2024 - Current
Server
Disneyland Hotel
09.2023 - 04.2024
Server
Snooze AM Eatery
01.2023 - Current
Manager
Izakaya Osen
10.2022 - 01.2023
General Manager
Tsujita La Artisan Noodle
11.2021 - 10.2022
Server
Intercontinental Hotel
04.2017 - 10.2021
Assistant Manager
Kabuki Japanese Restaurant
11.2012 - 04.2017
Server
Ami Japanese Restaurant
06.2008 - 03.2010
Server
Kabuki Japanese Restaurant
10.2007 - 04.2017
High School Diploma -
Cerritos High School
Some College (No Degree) - Associates
Cerritos College
Some College (No Degree) - Psychology
Biola University