Daniel Landa
Belmont
Summary
Experienced in delivering exceptional customer service while managing security and safety protocols. Effectively addressed customer concerns, contributing to a positive shopping environment. Demonstrate strong teamwork and training capabilities in machinery operation and security practices. Quick learner and willingness to take on added responsibilities to meet goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Garden Sales Specialist
The Home Depot Inc
San Mateo
02.2025 - 10.2025
- Addressed customer complaints effectively, achieving positive resolutions and fostering customer satisfaction.
- Trained to operate machinery and manage inventory to ensure product availability on the sales floor.
- Partnered with team members to uphold store appearance and organization, contributing to a welcoming environment.
Asset Protection Specialist
The Home Depot
San Mateo
08.2024 - 02.2025
- Collaborated with store management to implement loss prevention strategies.
- Investigated suspicious activities, providing actionable management insights.
- Monitored security systems, enhancing theft detection and prevention efforts.
Security Specialist
Target
San Mateo
05.2022 - 03.2024
- Collaborated with local law-enforcement agencies to increase the effectiveness of joint response to incidents.
- Conducted training sessions for new team members to enhance compliance with security protocols.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident reports.
Barista
Starbucks
San Mateo
09.2020 - 02.2022
- Crafted and served high-quality beverages, enhancing customer satisfaction daily.
- Coordinated with team members to streamline service during peak hours, ensuring timely customer experiences.
- Maintained cleanliness and organization of workstations and dining areas.
- Developed training materials for new baristas on beverage preparation and customer service standards, improving team readiness.
Education
High School Diploma -
Sequoia High School
Redwood City, CA06-2018
Some College (No Degree) -
Canada College
Redwood City, CA03-2026
Skills
- Customer Service
- Communication
- Organization
- Team Management
- Adaptability
- Heavy Equipment Operation
Certification
Driver's License
Languages
- Spanish
- English
Timeline
Garden Sales Specialist
The Home Depot Inc
02.2025 - 10.2025
Asset Protection Specialist
The Home Depot
08.2024 - 02.2025
Security Specialist
Target
05.2022 - 03.2024
Barista
Starbucks
09.2020 - 02.2022
High School Diploma -
Sequoia High School
Some College (No Degree) -
Canada College