Daniel Lam
Ottawa,Canada
Summary
Have been doing a lot of cooking and kitchen work at a fast pace. Maintained food safety while keeping the aesthetic of the plates.
Provided good service to customers and excellent communication to staff members. Managed to both create drinks and serve them to customers while working solo in shifts.
Kept the working areas clean at all times.
Overview
7
7
years of professional experience
Work History
Cook
Phở Thi Noodle Soup Restaurant
Ottawa, ON
05.2025 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to the food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items, and rotated stock to confirm the freshness of food and ingredients.
- Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
- Quickly cleaned and washed dishes to return to the cooking line.
Server and Bartender
Cafe 39
Ho Chi Minh City, Vietnam
06.2018 - 08.2024
- Developed and implemented new menu items and promotional events for every distinct holiday and season to attract customers.
- Demonstrated exceptional memory and accuracy in taking and delivering orders by taking up to 10 different dishes per table, with extra notes and side dishes.
- Built a network of project contacts (contractors, suppliers, etc.) to ensure that all necessary supplies and services were secured. Wholesalers and public services are some of the must-haves.
- Addressed and resolved customer issues efficiently to maintain satisfaction, such as lowering music, sweeping the floor, arranging tables and seats, etc.
- Excellent accounting skill demonstrated through checking in-store cash and the shop's account before and after every shift.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
International Business
Carleton University
Ottawa, ON06.2028
Skills
- Excellent customer experience
- Adaptive communication style
- Implemented new ways to attract customers
- Vendor collaboration
- Remember accurate orders
- Addressing and solving issues
- Accounting
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
Languages
Vietnamese: Native proficiency
English: Fluent, learned and used since childhood
Timeline
Cook
Phở Thi Noodle Soup Restaurant
05.2025 - Current
Server and Bartender
Cafe 39
06.2018 - 08.2024
International Business
Carleton University